Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy Velis-Alvarado

Cindy Velis-Alvarado

Summary

Dynamic professional with extensive scheduling expertise at Baptist M&S Imaging, adept at optimizing resource allocation and enhancing patient relations. Proven ability to maintain HIPAA compliance while managing complex appointment logistics. Recognized for problem-solving skills and commitment to improving operational efficiency, ensuring high-quality service delivery in fast-paced environments. Bilingual with great communication skills (English and Spanish).

Overview

22
22
years of professional experience

Work History

Central Scheduler

Baptist M&S Imaging
08.2023 - Current
  • Coordinated scheduling for multiple modalities, proper CPT codes, authorization approvals, ensuring optimal resource allocation and efficient workflow.
  • Adapted quickly to changes in scheduling requirements, demonstrating flexibility in dynamic environments.
  • Assisted in managing appointment logistics, maintaining clear communication with team members and clients.
  • Used electronic systems to enter provider orders and retrieve test results.
  • Maintained up-to-date knowledge of scheduling tools and best practices for improved service delivery.
  • Organized daily schedules, prioritizing tasks to enhance operational efficiency and reduce wait times.
  • Supported data entry processes within scheduling software, ensuring accurate record-keeping and accessibility.

Caregiver

CareLinx
06.2021 - Current
  • Provided compassionate personal care, enhancing clients' daily living activities and overall well-being.
  • Assisted with medication management, ensuring adherence to prescribed schedules for optimal health outcomes.
  • Developed individualized care plans in collaboration with healthcare professionals to meet client needs effectively.
  • Monitored vital signs and reported changes to healthcare providers, facilitating timely interventions when necessary.
  • Facilitated communication between clients, families, and medical professionals to ensure coordinated care efforts.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Evaluated client progress regularly, adjusting care plans as necessary to achieve desired health goals.

Facility Manager

Alliance for Housing and Healing
09.2003 - 03.2020
  • Managed facility operations, ensuring compliance with safety regulations and standards.
  • Developed maintenance schedules, optimizing service delivery and reducing downtime.
  • Coordinated vendor contracts, enhancing cost-efficiency and service quality.
  • Led team in implementing energy-saving initiatives, promoting sustainability within facilities.
  • Oversaw budgeting processes for facility operations, ensuring financial accountability.
  • Trained staff on best practices for facility management, improving operational effectiveness.
  • Conducted regular inspections to identify areas for improvement and ensure safety compliance.
  • Supervised staff of 10 in day-to-day activities.
  • Assisted with the admission/discharge process or each resident with SW and RN.
  • medication adherence, medical appt follow up for all residents

Education

Lincoln High School
Los Angeles, CA

Skills

  • Deadline oriented
  • Scheduling expertise
  • HIPAA compliance
  • Patient confidentiality
  • Patient scheduling
  • Data entry
  • Insurance verification
  • Patient relations
  • Multi-line telephone system control
  • Customer service
  • Problem-solving abilities
  • Verbal and written communication
  • Patient education
  • Electronic health records
  • Flexible schedule
  • Medical terminology

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Central Scheduler

Baptist M&S Imaging
08.2023 - Current

Caregiver

CareLinx
06.2021 - Current

Facility Manager

Alliance for Housing and Healing
09.2003 - 03.2020

Lincoln High School

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