Cindy Ventura
Irving,TX
Summary
Detail-oriented Dental Assistant with over 9 years of experience in patient care and infection control. Proven ability to streamline workflows and enhance patient satisfaction through effective communication and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Luna Dental
Dallas, TX
06.2021 - Current
- Assisted in patient care, ensuring comfort and addressing concerns during procedures.
- Prepared treatment rooms, sterilized instruments, and maintained infection control protocols.
- Managed patient records using dental software, ensuring accuracy and confidentiality.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Collaborated with dentists to improve workflow efficiency during procedures.
- Trained new staff on office protocols and best practices for patient interaction.
- Implemented scheduling enhancements to reduce patient wait times effectively.
- Monitored inventory levels of dental supplies, facilitating timely reordering processes.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
Dental Assistant
Pure Dental and Implant Center
Arlington,Tx
05.2017 - 06.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Fostered strong relationships with patients to encourage loyalty, resulting in repeat visits and positive word-of-mouth referrals.
- Educated patients on treatment options and financial responsibilities effectively.
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
Education
Registered Dental Assistant - Dental Assistant
PCI Health Training Center
Richardson, TX05.2017
High School Diploma -
Little Elm Highschool
Little Elm, TX06.2015
Skills
- Appointment scheduling
- Team collaboration
- Patient education
- Electronic charting
- Certified in CPR/AED
- Laboratory case management
- Customer service
- Chairside assistance
- Disinfecting rooms and equipment
- Patient data gathering
- Patient schedule management
- Continuing education commitment
Certification
- RDA - Registered Dental Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant
Luna Dental
06.2021 - Current
Dental Assistant
Pure Dental and Implant Center
05.2017 - 06.2021
Registered Dental Assistant - Dental Assistant
PCI Health Training Center
High School Diploma -
Little Elm Highschool