Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Whalen

Buffalo,NY

Summary

Detail-oriented professional with a strong focus on quality assurance and operational efficiency. Proven ability to maintain compliance with safety standards and streamline processes in fast-paced environments.

Overview

34
34
years of professional experience

Work History

inserting helper

BNP Empowered Print Inc.
Buffalo, New York
12.2024 - 07.2026

Removed inserts from pallets and placed into hoppers for streamlined processing.

Operated pallet jack to move pallets, ensuring timely delivery to workstations.

Verified bundles for correct zip codes to ensure accuracy.

Secured bundles with straps to prevent damage during transport.

Built boxes for packaging and organization. for packaging and organization.

Receiving

Morgan Services
Buffalo, New York
03.2022 - 12.2024
  • Sorted incoming commercial linen bags, ensuring timely identification of items requiring special stain treatments or sanitation.
  • Collaborated with team members to meet fast-paced processing quotas for hospitals and hospitality clients, enhancing service delivery.
  • Ensured compliance with strict occupational health and safety regulations, promoting a safe workspace.

inserting helper

Buffalo News
Buffalo, New York
01.2012 - 06.2020
  • Removed inserts from pallets and transferred to hoppers to support seamless production.
  • Operated machines to ensure smooth production flow.
  • Checked bundles for accuracy to ensure adherence to quality standards.
  • Sorted and organized print materials to optimize workflow.
  • Arranged materials for efficient storage. for proper storage and handling.

customer service

Mercy Hospital
Buffalo, New York
12.2010 - 12.2011
  • Delivered prompt, accurate customer service to boost client satisfaction.
  • Coordinated rental agreements for television and phone services, ensuring seamless transactions at store locations.
  • Suggested process improvements to enhance customer service delivery.
  • Adhered to company policies regarding customer service standards.
  • Provided quality customer service with a friendly attitude.

Bartender

Toon Saloon
Buffalo, New York
02.1994 - 06.2003
  • Provided exceptional customer service in a fast-paced bar environment, ensuring guest satisfaction.
  • Crafted cocktails and beverages to enhance guest experience using established recipes and standards.
  • Ensured cleanliness and organization of bar area, contributing to a welcoming atmosphere throughout shifts.

Sewing Machine Operator

RHO Industries
Buffalo, New York
05.1992 - 02.1994
  • Operated industrial sewing machines to produce a variety of textile products with precision.
  • Adjusted machine settings to optimize performance for different fabric types and patterns.
  • Inspected finished garments for quality and consistency, ensuring adherence to standards.

Education

GED -

Kensington Highschool
319 Sufflok Ave.
06-1988

Skills

  • Machine operation
  • Equipment operation
  • Quality assurance
  • Safety compliance
  • Production efficiency
  • Workflow optimization
  • Logistics coordination

Timeline

inserting helper

BNP Empowered Print Inc.
12.2024 - 07.2026

Receiving

Morgan Services
03.2022 - 12.2024

inserting helper

Buffalo News
01.2012 - 06.2020

customer service

Mercy Hospital
12.2010 - 12.2011

Bartender

Toon Saloon
02.1994 - 06.2003

Sewing Machine Operator

RHO Industries
05.1992 - 02.1994

GED -

Kensington Highschool
Cindy Whalen