A history of success in multi-tasking and developing strong client relationships. Well versed in project planning and budget awareness. Excellent at fostering teamwork and driving results through adaptive strategies and effective communication. Known for problem-solving and customer-centered approach.
Overview
33
33
years of professional experience
Work History
Estimating & Customer Service Manager
Metal Sales Manufacturing Corporation
Spokane, WA
08.2022 - Current
Established a positive work environment by fostering open communication and promoting teamwork.
Enhanced collaboration between departments and branches by establishing clear communication channels and attending regular meetings.
Oversee accurate CIA and Light Gauge Estimating by defining scope, timelines, potential setbacks, and limitations.
Monitor quote progress through daily meetings with the estimating team, to discuss any issues that have arisen and could cause delays.
Implemented a centralized database for storing project data, resulting in improved efficiency and reduced duplication of effort.
Monitor quote progress through daily meetings with the estimating team, to discuss any issues that have arisen and could cause delays.
Enhanced customer satisfaction by resolving complex issues and providing tailored solutions.
CIA Project Manager
Metal Sales Manufacuring
Seattle WA
05.2021 - 08.2021
Successfully managed multiple CIA projects simultaneously, for the Seattle, WA Branch.
Coordinated customers' purchase orders with coil procurement and required freight services for on-time and on budget delivery.
Developed relationships with customers, vendors, and internal staff across multiple branches to enhance collaboration and project outcomes.
Business Owner
JL Warren Interiors, Inc
Spokane, WA
09.1993 - 05.2021
Oversaw daily operations. Financial management, sales and responsible for hiring and managing all design staff as they were preparing design details and construction documents.
Hired and oversaw subcontractors to meet project needs.
Streamlined workflow processes, improving overall productivity and reducing downtime across projects.
Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
Project Manager/Estimating Manager at Central Florida Construction Group Inc.Project Manager/Estimating Manager at Central Florida Construction Group Inc.