Summary
Overview
Work History
Awards
Timeline
Generic

Cindy Winston

Orlando,FL

Summary

Experienced District Sales Manager with a proven track record of achieving company objectives for sales and profit performance. Demonstrated leadership in providing direction and support to store managers, ensuring effective execution of performance, initiatives, and customer experience. Skilled in team building, coaching, and development, with a focus on fostering a culture of safety, integrity, and exceptional service. Proficient in managing store operations, including staffing, compliance, and financial reporting, while consistently exceeding targets.

Overview

35
35
years of professional experience

Work History

District Manager

FedEx Office
01.2015 - Current
  • Successfully achieved company objectives for district sales and profit performance
  • Conducted store visits in accordance with company expectations, aiding Store Managers in developing and monitoring budgets for each store within the district
  • Provided leadership and direction for each manager in the district through regular store visits, conference calls, and team meetings, ensuring effective execution on performance, company initiatives, and customer experience
  • Maintained a high caliber and inclusive workforce, fostering a culture of safety, integrity, and People-Service-Profits
  • Ensured Assistant Manager and Store Manager bench planning to achieve and maintain district operational requirements
  • Managed performance management process for all managers in the district, including annual performance appraisals, rewards and recognition, and disciplinary procedures
  • Upheld store compliance related to lease terms and conditions, ensuring strict adherence to all host property-specific rules and regulations

District Manager

FedEx Office
Orange County Convention Center
01.2013 - 01.2015
  • Demonstrated understanding and embodiment of FedEx Office values to both customers and team members
  • Built and inspired high-performing teams through effective judgment and decision-making in selection, training, development, retention, and performance management
  • Ensured an exceptional store experience that engaged and retained customers and team members, aligning with the FedEx brand experience
  • Took ownership of all store controls, including Standard Operating Procedures, financials, safety, security, scheduling, and compliance with state and federal laws
  • Prioritized and carried out multiple leadership tasks within established timeframes by effectively planning, managing workload, delegating work, and supervising, monitoring, and directing store leaders and other team members.

Regional Director of Sales and Operations

CPI Corp
Orlando , FL
04.1989 - 03.2013
  • Managed district managers within the region, providing guidance, support, and direction to ensure consistent achievement of sales and operational objectives
  • Conducted regular performance evaluations and provided coaching and feedback to district managers to drive continuous improvement and professional development
  • Collaborated with district managers to develop and implement strategies to optimize sales performance, customer satisfaction, and operational efficiency
  • Monitored district-level KPIs and performance metrics to track progress towards goals and identify areas for improvement

Awards

  • FedEx Office 2016 President’s Club
  • FedEx Office 2018 President’s Club
  • FedEx Office 2022 Elite Club
  • FedEx Office 2022 5-Star Award
  • FedEx Office 2023 President’s Club
  • FedEx Office 2023 Purple Promise Quality Award

Timeline

District Manager

FedEx Office
01.2015 - Current

District Manager

FedEx Office
01.2013 - 01.2015

Regional Director of Sales and Operations

CPI Corp
04.1989 - 03.2013

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Cindy Winston