Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Woelfel

Bird Island,MN

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

2020
2020
years of professional experience

Work History

Medical Secretary

Sanford Hospital
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Supported office staff and operational requirements with administrative tasks.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.

Direct Care Provider

REM
11.2017 - 11.2019
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Assisted patients with self-administered medications.
  • Documented vitals, behaviors, and medications in client medical records.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Supported patients'' emotional well-being by empathetically engaging in conversation and active listening.
  • Conducted routine health assessments to monitor vital signs and identify any changes that may require further intervention or evaluation by healthcare professionals.
  • Utilized strong organizational skills to manage multiple patient caseloads while consistently maintaining high standards of care.
  • Provided respite care services for families in need of temporary support while caring for loved ones at home.
  • Served as an advocate for patients'' rights, ensuring their voices were heard during medical appointments or care team meetings.
  • Provided medication management services, ensuring all prescribed medications were administered accurately and on time.
  • Enhanced patient comfort by assisting with daily living activities, such as personal grooming and meal preparation.
  • Ensured a safe environment for patients through diligent monitoring and reporting of any potential hazards or concerns.

Daycare Aid

Cougar Cub Daycare
11.2016 - 11.2017
  • Facilitated outdoor playtime, ensuring adequate physical activity while prioritizing safety precautions at all times.
  • Implemented creative strategies for conflict resolution among children, cultivating a harmonious daycare environment.
  • Promoted early literacy skills through storytelling sessions and interactive reading activities.
  • Contributed to an inclusive atmosphere by fostering positive relationships among children from diverse backgrounds.
  • Led age-appropriate activities incorporating music, movement and stories for groups of Number children ages Number to Number.
  • Provided individualized attention to each child, ensuring their emotional and social needs were met.
  • Taught children importance of patience and understanding.
  • Participated in ongoing professional development opportunities to stay informed on best practices within childcare settings.
  • Collaborated with parents to create personalized goals for each child''s growth and development.
  • Assisted in maintaining a clean and safe environment for children, promoting optimal well-being and health standards.

Daycare Provider Assistant

St. Mary’s Church
11.2014 - 10.2016
  • Contributed to a positive learning environment by identifying areas for improvement in the physical layout of classrooms or outdoor spaces based on observational research data collected from daily interactions with children.
  • Assisted lead teachers in planning and executing field trips, providing additional supervision to ensure a safe and enjoyable experience for all participants.
  • Assisted with the development of individualized care plans for each child, addressing specific needs and promoting growth.
  • Ensured compliance with safety protocols in all aspects of the facility, including cleanliness standards and emergency procedures implementation.
  • Participated in ongoing professional development opportunities to stay current on industry best practices and maintain state certification requirements.
  • Monitored children''s emotional well-being, intervening when necessary to address conflict resolution or provide comfort during challenging situations.
  • Maintained accurate records of daily attendance, incident reports, and medication administration logs as required by state regulations.
  • Implemented innovative approaches to teach problem-solving skills through interactive group projects and hands-on activities.
  • Contributed to improved parent satisfaction by maintaining open communication channels and providing regular updates on their child''s progress.

Education

Medical Secretary/ Administrative Assistant

Minnesota West C&T College
Granite Falls, MN
2006

E.C.H.O Charter School
Echo, MN
2004

Skills

  • Customer Service
  • Strong organizational skills
  • Telephone Customer Support
  • Medical Office Management
  • Professional telephone etiquette
  • Electronic Recordkeeping
  • Critical thinking abilities
  • Detail-oriented approach
  • HIPAA
  • Adaptable to change
  • Administrative support experience
  • Billing support
  • Office reception
  • Phone reception
  • Data Entry
  • Time Management
  • Clerical Support
  • Documentation and Recordkeeping
  • Critical Thinking

Timeline

Direct Care Provider

REM
11.2017 - 11.2019

Daycare Aid

Cougar Cub Daycare
11.2016 - 11.2017

Daycare Provider Assistant

St. Mary’s Church
11.2014 - 10.2016

Medical Secretary

Sanford Hospital

Medical Secretary/ Administrative Assistant

Minnesota West C&T College

E.C.H.O Charter School

Similar Profiles

CREATE PROFILE
Cindy Woelfel