Cindy Xiong
Milwaukee,WI
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
1
1
year of professional experience
Work History
Shift Leader
Dunkin' Brands
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
High School Diploma -
Green Bay East High School
Green Bay, WI06.2019
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
Languages
Hmong
Native or Bilingual
Timeline
Shift Leader
Dunkin' Brands
05.2023 - Current
High School Diploma -
Green Bay East High School
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