Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cindy Yanez

Westbury,NY

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

3
3
years of professional experience

Work History

Server

Tikka Charcoal Bar
12.2024 - 07.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

El Parral Italian Mexican Restaurant
01.2023 - 12.2024
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Server

Opus Steak House
02.2022 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Contributed to inventory management by monitoring stock levels.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High School Diploma -

Westbury High School
Old Westbury, NY

Medical Assistant Trade School -

Hunter Business School
Levittown, NY

Skills

  • Strong work ethic
  • Task prioritization
  • Guest engagement
  • Exceptional customer service
  • Safe food handling
  • Performance improvement
  • Cleanliness standards
  • Cash handling
  • High volume dining
  • Professional appearance
  • Hospitality service expertise
  • Table setting
  • Sales techniques
  • Beverage preparation
  • Table bussing
  • Guest seating
  • Food station setup
  • Food running
  • Food safety
  • Customer service
  • Shift management
  • Liquor, wine, and food service
  • Team member support
  • POS operation
  • Warm and friendly
  • Excellent communication

Languages

English
Spanish

Timeline

Server

Tikka Charcoal Bar
12.2024 - 07.2025

Server

El Parral Italian Mexican Restaurant
01.2023 - 12.2024

Server

Opus Steak House
02.2022 - 01.2023

High School Diploma -

Westbury High School

Medical Assistant Trade School -

Hunter Business School