Cindy Yee Au
Bell Canyon,CA
Work Preference
Summary
Learning Experience Designer | Improving L & D through customized designs of instructional pathways blending digital tools and human interactions
Overview
3
3
Years of Learning Experience Pathway Design work
4
4
Years of Independent Instructional Design/Consulting experience
17
17
Years Education/Teaching/Org Change experience
Work History
LxP Designer
Takeda Pharmaceuticals
08.2022 - 09.2025
- Develop new pathways of instruction for training at global pharmaceuticals company by developing a Layers of Learning framework to expand the existing curriculum management and more effectively build employee capacity
- Initiated use of Design Thinking theories to craft a framework of learning personalized for the company site Lead for five new L & D projects in 2024 and three other existing projects from 2022-23 to in the design and implementation of comprehensive upskilling programs to address rapidly evolving workforce needs.
- Lead designer for two new operational pathways involving cross functional groups and multiple digital platforms that provide clear feedback tools on mastery of knowledge, skills and behaviors.
- Established/manage team of six VR Coaches from across site functions including quality, engineering, drug product, facilities, drug substance, and business excellence to sustain the launch of virtual reality training.
- Self-initiated training on KNEAT, EdCast LxP, MS Team modules for Booking, Loop, AI aided notetaking, ChatGPT and MS Dynamics for AR development
- Well versed in implementing a wide range of organizational productivity/design/communication/assessment tools including but not limited to the MS Suite, Google Suite, Canva, Articulate, Kapwing, Pollmaker, Kahoot, MIRO, Jira, Survey Monkey, and QR code creations.
Instructional Designer
Cal State LA
01.2022 - 04.2022
- Delivered the synthesis of a custom integrated framework of standards/learning objectives/assessments and course content Resumes, Interviews, and the Job/Career Search in two-months.
- Collaborated with Interim Director, Career Advisors, and other key staff members
- Transformed existing training presentations and videos into interactive, online CANVAS courses for students and faculty to use for the purposes of Career Education and preparation to increase engagement and feedback including but not limited to: Padlet, Big Interview, OneNote, Focus 2, Kahoot!, Qualtrics and more.
- Designed template modules for career readiness that allow faculty to copy and then customize for their subject matter courses.
Instructional Designer
Self-Employed
01.2019 - 12.2021
- Free-lance instructional/curriculum design work consulting for professional development and managing program development projects with a focus on innovation and emerging best practices.
- Work with Union University of California to create online courses for students in Vietnam. Future focused course content design for on-line classes using CANVAS, STRUT, and Talent LMS as well as design tools including but not limited to CANVA, H5P, Vengage, productivity management platforms such as Trello, Slack, and MS Teams. Adept in use of Articulate 360, Rise, Camtasia and Screencastify, and Snagit.
- Adaptive, proficient management of projects and application of tools such as Jira, Padlet, Mindmeister, and Miro for effective rollout and tracking of dynamic, rapidly shifting contexts.
- Engaged by parachurch organization located on 18 university campuses to develop leadership training and engagement courses during pandemic period of 2020 to end of 2021. Interviewed students and leaders, created assessments and analyzed outcomes with leaders to redesign leadership materials
HS English Teacher|Title 1/SLC| Instruc Designer
LAUSD
Los Angeles, CA
08.2001 - 11.2018
- Taught English for five preps (6/8/9/10/11) including AP Lang involving all layers of teaching, grading and supervision responsibilities
- Introduced Project Based and Blended Learning in all classes to help boost passing grades by 35%.
- Self-taught on use of Edmodo, Weebly, Schoology, and tried/used more than 75+ digital tools for the classroom to improve engagement, assessment and access rigorous curriculum for traditionally underserved populations
- Served as Title 1 and Smaller Learning Communities Coordinator for three years Supervised teacher assistants, led leadership development classes Coordinated 1,000 freshman student LinkCrew activities
- Reorganized 90% of curriculum to promote access to rigorous coursework for all students and increase interest in more complex learning.
- Facilitated the continuous improvement of class engagement for heavy yearly class loads of 170-180 students at times
- Hit 90% of goals and milestones for three school committees including WASC, New Staff Hiring, and Advisory program resulting in six year accreditation, four new staff hires in two months and 100% completion of all Advisory modules.
Education
BA - Communications
UC San Diego
La Jolla, CASS Credential - English
San Jose State University
San Jose, CAMaster of Arts - Administration
UCLA
Los Angeles, CA07.2013
Skills
- Articulate 360/Storyline
- Storyboarding
- Project Management
- Analysis/Assessments
- 5 LMS platforms
- Deep level application of ADDIE/Bloom’s Taxonomy/SAM/Agile/Kirkpatrick/Double Diamond
- ChapGPT/AI applications
- VR/XR training/Research & Development
- 60 digital tools
Accomplishments
L & D Work
- Designed full Canvas curriculum course offering of 32 course for American business college launching in Vietnam in nine months. Collaboration with team of four other contractors involved need for graphic continuity, synthesis of Open Source materials and remote team work
- Created Leadership Training Framework and synthesized more than 20 course offerings from numerous sources using Talent LMS in SIX months. Client was parachurch ministry reaching 15 college campuses. Conducted interviews of over 45 current staff and student leaders for insights before designing.
- Assessed, revised career center curriculum and online organizational structure in THREE months for Cal State LA.
- Created more than NINE new learning pathways at Takeda to establish a Layered Learning approach in two years time where no formal pathways existed.
- Coordinated cross functional team of 50+ staff to implement and check accountability of a Data Integrity campaign with Quality Validation and Manufacturing teams to reach site of 550+ employees and 150 contractors
LANGUAGES
Basic Spanish
Affiliations
- ATD-LA, 2020 to present
- Learning Sharks, 2020 to present
- The Learning Guild, 2019 to present
- Learnexus, 2024
Quote
"I am always doing what I cannot do yet, in order to learn how to do it."
Vincent Van Gogh
Software
MS Office Suite, Bookings, Loop, Articulate, Canva, Trello, MIRO, Sharepoint, Canvas LMS, Talent LMS and more than 60 other digital tools
Certification
- Design Thinking Cohort 2, Takeda - Oct 2022 to Mar 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
LxP Designer
Takeda Pharmaceuticals
08.2022 - 09.2025
Instructional Designer
Cal State LA
01.2022 - 04.2022
Instructional Designer
Self-Employed
01.2019 - 12.2021
HS English Teacher|Title 1/SLC| Instruc Designer
LAUSD
08.2001 - 11.2018
BA - Communications
UC San Diego
SS Credential - English
San Jose State University
Master of Arts - Administration
UCLA