Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Young

Epworth,IA

Summary

Dedicated professional with a strong work ethic and deep cleaning expertise, previously at MI-TM. Proven ability to enhance workplace safety and cleanliness while adapting to urgent requests. Recognized for reliability and effective teamwork, ensuring compliance with health standards and contributing to a positive environment. Committed to continuous learning and improvement.

Overview

14
14
years of professional experience

Work History

Facilities Janitor

MI-TM
11.2023 - 06.2025
  • Showcased professionalism through consistent completion of assigned tasks within deadlines.
  • Reduced workplace hazards by promptly addressing spills and debris in high-traffic areas.
  • Contributed to a healthy work environment by emptying trash receptacles and recycling bins regularly.
  • Upheld company standards through careful adherence to established cleaning protocols and procedures.
  • Optimized resource usage by properly diluting concentrated cleaning solutions according to manufacturer recommendations before use.
  • Exhibited flexibility by adapting to changing schedules and responding to urgent cleaning requests promptly.

Bartender/Wait Staff Member

Thunderhills Country Club
05.2022 - 11.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Customer Service Representative

Humach
05.2019 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Paraprofessional

Dubuque Community School Distict
09.2011 - 05.2019
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Education

Certificates - Behavor Boot Camp

Dubuque Comunity Schools
Dubuque
05-2019

Diploma - Floriculture

Kirkwood Community College
Cedar Rapids Ia
05-1991

Skills

  • Strong work ethic
  • Reliability and punctuality
  • Deep cleaning expertise
  • Chemical handling
  • Safety-conscious mindset
  • Carpet cleaning techniques
  • Waste disposal proficiency
  • Sanitization techniques
  • Restroom sanitization
  • Office organization
  • Safety procedures
  • Waste disposal
  • Deep cleaning
  • Commercial and residential cleaning
  • Teamwork
  • Willingness to learn

Timeline

Facilities Janitor

MI-TM
11.2023 - 06.2025

Bartender/Wait Staff Member

Thunderhills Country Club
05.2022 - 11.2023

Customer Service Representative

Humach
05.2019 - 03.2022

Paraprofessional

Dubuque Community School Distict
09.2011 - 05.2019

Certificates - Behavor Boot Camp

Dubuque Comunity Schools

Diploma - Floriculture

Kirkwood Community College

Similar Profiles

CREATE PROFILE