Cindy Ann Davitt
Clarksboro,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Practice Administrator
Axia Women's Health
09.2018 - 06.2023
- Collaborated with senior management to monitor and uphold budgetary guidelines, ensuring alignment with strategic financial objectives and fostering transparent communication across departments.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Enhanced patient satisfaction with timely appointment scheduling and organized recordkeeping.
- Increased staff productivity by providing training, guidance, and performance evaluations.
- Boosted practice growth through the development of marketing initiatives and community outreach efforts.
- Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
- Ensured compliance with industry regulations and best practices to maintain a safe and efficient work environment.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Collaborated with physicians to develop strategic plans for expanding the scope of services offered by the practice.
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
- Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
- Led the development of a state-of-the-art mammography center, overseeing its inception, infrastructure setup, and operational protocols.
Practice Administrator
Regional Women's Health Group
09.2000 - 09.2018
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Enhanced patient satisfaction with timely appointment scheduling and organized recordkeeping.
- Improved patient wait times by streamlining check-in processes and optimizing appointment scheduling procedures.
- Established strong relationships with referral sources to increase patient volume at the practice consistently over time.
- Identified areas for cost reduction by conducting regular audits of operational expenses.
- Developed customized reporting tools that allowed for better tracking of key metrics affecting overall practice performance.
- Supervised team of 65 office personnel.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Office Manager
Cherry Hill OBGYN
10.1988 - 09.2018
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed OSHA and HIPAA protocols
Education
Associate of Arts With A Concentration in Business
University of Phoenix
Tempe, AZMedical Office Management
Burlington County College
Mount Holly, NJ12.1997
Skills
- Process Improvement
- Strategic Planning
- Organizational Skills
- Workflow Management
- Conflict Resolution
- Effective Communication
- Operations Management
- Team Building
Accomplishments
President of the Medical Office Managers Society 1993-1996
Program Director Medical Office Managers Society 1997-2000
Member of the MGMA (Medical Group Management Association) 1993-2023
Manager of the year from Regional Women's Health Group 2008
Timeline
Practice Administrator
Axia Women's Health
09.2018 - 06.2023
Practice Administrator
Regional Women's Health Group
09.2000 - 09.2018
Office Manager
Cherry Hill OBGYN
10.1988 - 09.2018
Associate of Arts With A Concentration in Business
University of Phoenix
Medical Office Management
Burlington County College
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