Cindy Ann Escobedo

Our job is to provide Dependable and Compassionate care for clients. We assist the elderly and/or disabled with everyday tasks and chores.

As a Customer Service Representative my job was to ensure Clients/Non-clients received exceptional service. These services include answering any questions or concerns they may have about Accounts, Third-party vendors, Payments, Charges, Transfers, and more. HIPPA is enforced as the clients privacy is very important.

As a Direct Care Staff Employee, our primary function was to provide proper/safe supervision of UAC's ages 4-17 entrusted in our care. Services included: Daily Headcount Forms, Maintaining constant Headcount during Movement/Transitioning, Reporting Incidents and or Emergencies, Maintaining Clear and Direct Communication, Participate in Educational activities and Assisting UAC's with self-guided studies.

• Receive inbound & outbound calls for mail order pharmacy assistance.
• Electronically fax physicians for renewal prescriptions.
• Answered billing questions, and Processing credit card payments.

• Assisting elderly and, or disabled with daily tasks/chores Including: Bathing, Cleaning, Scheduling Appointments, Preparing meals, Companionship etc.

• Data Entry to include documenting patient history and scheduling appointments.
• Billing authorizations from insurance companies.
• Glaucoma testing; Assisted the physician with appointments.
• Inventory and equipment sanitation.