CINDY BANESA SANCHEZ
Oakland,CA
Summary
Detail-oriented professional with 5+ years of experience in data analysis and client relationship management. Delivered insights on staffing labor costs, invoicing, and compliance reports. Committed to supporting organizational goals through strong communication skills and a proactive approach.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Enrichment Instructor
BACR
Oakland, CA
07.2022 - 12.2024
- Developed lesson plans, tests, and assessments for each class session to enhance student learning.
- Facilitated hands-on learning experiences to enhance student creativity.
- Contributed to curriculum design to ensure alignment with educational standards and objectives.
Account Manager
Staffing Network
Oakland, CA
05.2020 - 01.2022
- Tracked and analyzed weekly and monthly analytics to inform strategic decisions
- Facilitated client communication to clarify recruitment requirements and enhance service delivery
- Oversaw 200+ temp employees for client including payroll
- Created detailed training guide for future account managers to streamline onboarding process
- Completed customer insight reports and input sensitive data
- Listened, diagnosed and resolved technical issues guiding users through step-by-step solutions
- Managed administrative staff within department and transferred knowledge to other departments
Talent Acquisition Specialist
Staffing Network
Hayward, CA
01.2020 - 05.2020
- Sourced and interviewed prospective employees to align talent with client's long-term goals
- Submitted qualified candidates to hiring authorities and coordinated interview schedules to streamline hiring process
- Managed hiring processes via Applicant Tracking Systems
- Cultivated relationships with potential candidates and past applicants to build talent pipeline
- Administered pre-screen requisites such as drug screenings, background checks and handled all new hire paperwork
- Managed 5 phone lines and facilitated 50+ calls with clients, candidates, employees and staff
Talent Acquisition Specialist
Quality Staffing
Hayward, CA
08.2019 - 01.2020
- Sourced, attracted, and interviewed candidates to align talent with client's long-term goals
- Sourced candidates using recruitment sites, job boards, social platforms, and print media to build diverse candidate pool
- Evaluated applications and screened candidates through calls, emails, and in-person meetings, facilitating pre-interview assessments to identify top talent
- Assisted with office tasks and documentation to ensure efficient operations.
Office Specialist
Quality Staffing
Hayward, CA
08.2019 - 01.2020
- Managed day-to-day front desk operations, ensuring smooth and efficient service
- Managed 3 phone lines, facilitating over 50 calls daily with clients, employees, and staff
- Welcomed visitors and coordinated check-ins, directing them to appropriate points of contact
Supervisor/ HR assistant
Thistle Health, Inc.
Oakland, CA
06.2017 - 08.2019
- Provided administrative support, trained and onboarded new hires
- Created initiatives for positive employee relations through regular feedback sessions, promoting open communication
- Ensured confidentiality of all personnel, office and employment records
- Mentored employees addressing personal and professional issues to enhance workplace support
- Translated HR communications for Spanish-speaking personnel, ensuring inclusivity and clear understanding
- Developed intercultural sensitivity and language skills
Education
Associates Degree - Culinary Arts
Art Institute of Inland Empire
San Bernardino01.2016
Skills
- Human resources management
- Compliance & Audits
- Payroll Discrepancies
- Applicant Tracking Systems
- Data management
- Data analysis
- Microsoft Office (Word, Outlook, Powerpoint, Excel)
- Customer relationship management
- Telephone etiquette
- Public service
Certification
E-Verify Certificate
Languages
Spanish
Professional
Timeline
Enrichment Instructor
BACR
07.2022 - 12.2024
Account Manager
Staffing Network
05.2020 - 01.2022
Talent Acquisition Specialist
Staffing Network
01.2020 - 05.2020
Talent Acquisition Specialist
Quality Staffing
08.2019 - 01.2020
Office Specialist
Quality Staffing
08.2019 - 01.2020
Supervisor/ HR assistant
Thistle Health, Inc.
06.2017 - 08.2019
Associates Degree - Culinary Arts
Art Institute of Inland Empire