Cindy Lu White
Summary
A highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer service advisor, Labor Optimization, as well as Budgeting .
Motivator, Activator, Negotiator,Achiever,Goal-Setter,Educator and Risk Taker .
Overview
23
23
years of professional experience
10
10
Kronos/Oracle/Stratton Warren /JD Edwards/Computer literacy
5
5
Hotsos/Workday/Virtual/Microsoft Excel&Word/PowerPoint
Work History
Administrative Clerk Security/Lost & Found
ARIA Resort & Casino - MGM Resorts International
Las Vegas, NV
04.2021 - Current
- Performed office automation duties using email, desktop publishing, and spreadsheets. Answered telephones, direct calls, and messages.
- Maintained and updated filing, inventory, and database systems, outgoing mail, and packages, manually or using the computer.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse issues.
General Manager Grand Cafe /8 Noodle Bar
Red Rock Casino Resort & Spa
Las Vegas, NV
05.2017 - 08.2019
- Recruited, interviewed and hired qualified staff for open positions.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
DHL Operations Manager
DHL Supply Chain
North Las Vegas, NV
07.2016 - 12.2016
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Delivered exceptional customer service through direct communication with clients and team members. Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management, and supervising work of the team.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.
General Manager Grand Cafe/Jack's Irish Bar
Station Casinos
Las Vegas, N.v
12.2015 - 07.2016
- Managed budget implementations, employee evaluations, and contract details.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
General Manager Cravings Buffet
Mirage Hotel & Casino
Las Vegas , NV
03.2011 - 12.2015
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Analyzed market trends and competitor activities to create competitive advantages.
General Manager Bayside Buffet
Mandalay Bay Hotel & Casino
Las Vegas, NV
10.2000 - 03.2011
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence bymentoring personnel on management principles, industry practices, and company procedures.
- Interacted well with customers to build connections and nurture relationships.
Education
Diploma - Operations Management and Supervision
Alison
Online02.2021
Diploma - Human Resources Management
Alison
Online 09.2021 - 12.2021
High School Diploma -
Harrison High School
Colorado Springs, CO05.1976
Certificate - Spanish
Alison
Ireland 06.2023 - 07.2023
Diploma - AWS
Alison
Ireland 07.2023 - Current
Skills
- Database Entry
- Spreadsheet Development
- Data Gathering
- Problem-Solving
- Data Entry and 10-Key
- Office Supply Management
- Verbal and Written Communication
- Multitasking and Prioritization
- Google Drive
- Microsoft Office
- Editing and Proofreading
- Staff Training
- Event and Activity Planning
- Document Typing and Formatting
- Business Documentation
- Team Collaboration
- Self-Motivated
- Service Oriented
- Records Management Software
Languages
Spanish
Limited
Software
ChargerBack
Opera
HotSos
MS Office
Powerpoint
MS Word
Excel
Outlook
Power BI
Timeline
Diploma - AWS
Alison
07.2023 - Current
Certificate - Spanish
Alison
06.2023 - 07.2023
Diploma - Human Resources Management
Alison
09.2021 - 12.2021
Administrative Clerk Security/Lost & Found
ARIA Resort & Casino - MGM Resorts International
04.2021 - Current
General Manager Grand Cafe /8 Noodle Bar
Red Rock Casino Resort & Spa
05.2017 - 08.2019
DHL Operations Manager
DHL Supply Chain
07.2016 - 12.2016
General Manager Grand Cafe/Jack's Irish Bar
Station Casinos
12.2015 - 07.2016
General Manager Cravings Buffet
Mirage Hotel & Casino
03.2011 - 12.2015
General Manager Bayside Buffet
Mandalay Bay Hotel & Casino
10.2000 - 03.2011
Diploma - Operations Management and Supervision
Alison
High School Diploma -
Harrison High School
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