Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Cindy Mireya Cisneros-Hidalgo

Chicago,IL

Summary

Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities.

  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Grant and Partnership Specialist

Saint Anthony Hospital
Chicago, IL
09.2023 - Current
  • Prepared financial reports to track grant expenditures in accordance with the approved budget.
  • Maintained an organized database of current and past grants awarded by the organization.
  • Created detailed reports outlining progress towards meeting grant objectives.
  • Track program expenses to help meet budgetary goals and maximize the percentage going to target causes.
  • Submit monthly grant reports to 5 grants.
  • Compiled monthly expense reports using Excel spreadsheets.
  • Created spreadsheets to track budget expenses and income.
  • Reconciled bank statements on a regular basis.
  • Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.

Community Wellness Assistant

Saint Anthony Hospital
Chicago, IL
09.2021 - 09.2023
  • Provided administrative support to the wellness team.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of client information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Verify identity documents for new customers before opening profiles, in accordance with company policies.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Managed expense reports of the staff on a monthly basis.
  • Organized events, such as Health Fairs, for staff members.
  • Managed Excel calendar updates related to upcoming events.
  • Coordinated with managers/supervisors on scheduling changes or special events.
  • Provided administrative support to the Vice President in areas such as preparing reports, memos, letters, contracts, and other documents.
  • Prepared check request for the VP using corporate cost centers or reimbursement forms.
  • Handled confidential information with discretion and sensitivity.

Key Holder Supervisor

Navy Pier- Color Inc
Chicago, IL
06.2018 - 03.2020
  • Recruited, interviewed and trained new key holders.
  • Tracked sales data to ensure accurate inventory levels.
  • Resolved customer complaints in a timely manner.
  • Provided employees with feedback on job performance.
  • Conducted regular team meetings to discuss progress and challenges.
  • Performed daily cash management duties including deposits, audits.
  • Analyzed weekly sales reports to identify trends or issues.
  • Implemented loss prevention measures to protect against theft and fraud.
  • Managed employee attendance records and monitored adherence to policy.
  • Assisted customers in locating products throughout the store.
  • Supervised cashiers during peak hours of operation.
  • Responded promptly to customer inquiries regarding product availability.
  • Supported the Store Manager in daily operations activities as needed.
  • Created promotional displays that increased visibility of merchandise.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Delegated work to staff, setting priorities and goals.
  • Counted and balanced registers.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed and supervised staff performance.

Education

Some College (No Degree) -

Malcolm X Community College
Chicago, IL
01-2018

High School Diploma -

UNO Hector P. Garcia
Chicago, IL
06-2016

Skills

  • Strategic Planning
  • Fund tracking
  • Budget monitoring
  • Grant Writing
  • Organizational Skills
  • Attention to Detail
  • Effective Communication
  • Problem-solving aptitude
  • Multitasking Abilities
  • Professionalism
  • Time Management
  • Goal Setting
  • Financial Reporting
  • Document Management
  • HIPAA Compliance
  • Microsoft Office
  • Typing and filing
  • Front Desk Operations
  • Office Administration
  • Computer Skills
  • Basic Math
  • Decision-Making
  • Microsoft Word
  • Excel formulas
  • Microsoft Excel
  • Excel tracking
  • Bilingual in Spanish and English

Languages

English
Professional
Spanish
Professional

Accomplishments

Promoted from Community Wellness Assistant to Grant Specialist after assisting former employee for 1-2 months.

Timeline

Grant and Partnership Specialist

Saint Anthony Hospital
09.2023 - Current

Community Wellness Assistant

Saint Anthony Hospital
09.2021 - 09.2023

Key Holder Supervisor

Navy Pier- Color Inc
06.2018 - 03.2020

Some College (No Degree) -

Malcolm X Community College

High School Diploma -

UNO Hector P. Garcia

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Cindy Mireya Cisneros-Hidalgo