Cindy Stefani

• Review all confidential documents, contracts and disclosures.
• Established positive flow of communication with agents, clients, title company and personnel involved in closing transactions.
• Educate clients on the process from contract to close. Communicate, communicate, communicate.
• Manage and schedule meetings to maintain satisfaction of both buyers and sellers and facilitate smooth closing.
• Communicate with mortgage companies to accurately determine loan approval for clients and buyers.
• Followed-up escrow process, coordinated contingency removals of property and maintained timely closing of escrow.
• Provided relevant real estate advise for clients based on close professional relationships and accurately defining customer needs.
• Maintained computer systems and provided technical assistance for computer operations for other coordinators.
• Educate clients on buying and selling processes to increase customer satisfaction and understanding.
• Maintain a clean, organized Deal Room so any coordinator can step in at any time and take over.
• Always be available for my agents, clients, and other coordinators for questions or concerns.

Performed all previous job skills including drafting of contracts and amendments for Jeff and his buyers agents.

I was the main go-to for all of the agents questions.

This is where I learned contracts to close and it was my first transaction coordinator role. The Cannon Team is now a powerhouse team in North Texas. This was a great way to learn the role.

I was in charge of processing all agents in and out of the office including all systems and helped the new agents to get up and running within our office and all of the real estate systems.

Keller Williams has tremendous new agent training. I lead many of the new agent training classes.

I was the main staff member for all agent questions, especially the support for all new agents.

Helped to maintain all systems and equipment within the office.

Worked in coordination with an agent outside of our office to create one of the first agent online systems (similar to Deal Room) and helped to implement it into our office.

This position was the foremost training in getting me to the position I have now. I learned more about real estate in these 6 years from working with the other agents then I could ever have learned on my own. If an agent had a question I didn't have the answer for I just asked a senior agent in our office.

I still have great relationships with many agents from that office, including a few agents who have worked with Redfin.