My strong negotiation skills, combined with dedication to achieving my goals, make me an ideal candidate for your team. I am eager to contribute my expertise and collaborative spirit to help enhance your operations and drive growth.
Overview
11
11
years of professional experience
Work History
Hair Dresser
CeeCee's Locks & Layers
Champaign, IL
05.2016 - Current
Providing hair cutting, styling, grooming, and treatment services to clients, ensuring a clean/positive experience.
Customer Service Representative/Receptionist
Minks Soultions
Remote, IL
09.2021 - 09.2024
Answered inbound calls, chats and emails to facilitate customer service.
Resolved account issues by providing accurate information in a timely manner.
Managed digital filing systems/ Data entry
Social Media Marketing.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Leasing Manager/Consultant
The Liberty Group/ Midtown/ Town Center Apartments
Chicago, IL
02.2018 - 09.2020
Conducted marketing activities and met monthly leasing goals to drive occupancy rates.
Handled tenant relations, including showings, applications, lease renewals, and work order coordination.
Maintained cleanliness and organized model units and leasing office.
Coordinated with tenants and contractors to ensure timely project execution and tenant satisfaction.
Retail Manager
Jimmy Jazz
Champaign, IL
10.2014 - 05.2018
Set up sales floor, managed inventory, and marketed new products to boost sales.
Oversaw shipments, ensured the store was well organized, and maintained a clean shopping environment.
Education
HIGH SCHOOL DIPLOMA -
Kankakee High School
Kankakee, IL
05-2013
Skills
Detail Oriented
Communication
Marketing
Retail Marketing
Problem Solving
Customer Service
Time Management
Yardi (Property Management Software)
Data Entry
Timeline
Customer Service Representative/Receptionist
Minks Soultions
09.2021 - 09.2024
Leasing Manager/Consultant
The Liberty Group/ Midtown/ Town Center Apartments
Intern at Architectural Preservation, University of Illinois at Urbana-ChampaignIntern at Architectural Preservation, University of Illinois at Urbana-Champaign