Knowledgeable and professional skilled in administrative support and customer service. Bringing years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication, result driven.
Overview
10
10
years of professional experience
Work History
Patient Financial Advisor
New York Presbyterian Hospital
New York, NY
03.2020 - Current
Checked in with patients and families to gather required information.
Evaluated patients for unique needs and assistance options.
Added current information, demographic data and payment methods to client accounts.
Verified patients' insurance and payment methods during admissions or check-in processes.
Pediatric ER Unit Assistant
NY Presbyterian Hospital
New York, NY
09.2019 - 03.2020
Answered phones, made copies and scheduled appointments.
Admitted patients, administered and maintained patient records.
Faxed documents and Filing.
Epic User
Directed clients to appropriate personnel to address concerns, resolve complaints.
Adhered to company policies and compliance regulations to protect patient confidentiality.
Maintained updated knowledge of medical terminology .
Maintained full operation of medical and administrative equipment by verifying emergency equipment
Receiving Clerk
NY Presbyterian Hospital
New York, NY
11.2018 - 09.2019
Checked and inspected goods received and ensured they are of accurate quantity type.
Packaged and labeled products before they are dispatched.
Made sure that all inventory processes are completed on the same day.
Environmental Aide
NY Presbyterian Hospital
New York, NY
10.2015 - 11.2018
Maintained cleanliness of buildings to ensure a safe and healthy environment for staff and patients.
Recorded staff comments or complaints, referring them to management as necessary.
Officially commended for initiative, enthusiasm, tenacity, and dependability in performance evaluation.
Teller
Pay-O-Matic Check Cashing Place
06.2014 - 04.2015
Cashed checks and prepared money orders.
Received payment for utilities bills and recorded fees charge for check-cashing service rendered.
Performed a variety of duties that consisted of issuing cashier’s checks, money orders, and traveler’s checks.
Patient Financial Advisor at New York Presbyterian Hospital Columbia UniversityPatient Financial Advisor at New York Presbyterian Hospital Columbia University