Cinnamon McLaughlin
Colorado Springs,CO
Summary
Operations and human resources professional with extensive experience in driving business efficiency and productivity. Known for fostering team collaboration and achieving significant operational improvements. Highly reliable and adaptable to evolving business needs, excelling in strategic financial planning and process optimization.
Overview
23
23
years of professional experience
Work History
Vice President of Operations
Sleep Centers of Middle Tennessee, PLLC
08.2024 - Current
- Leadership of cross-functional remote and in-person teams to ensure seamless collaboration for optimal business outcomes at medical specialty practice with 4 locations and 3 lines of business in Tennessee.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements in alignment with organization goals.
- Implemented new technologies to automate processes, resulting in increased efficiency.
- Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics.
- Spearheaded change management initiatives, fostering a culture of adaptability and innovation within the organization.
- Mentoring and support to foster outstanding growth and achievement in others.
Director of Finance, Human Resources & Billing
Sleep Centers of Middle Tennessee, PLLC
01.2019 - 08.2024
- Streamlined HR processes and improved access and transparency for 95 team members (benefits, payroll, employee demographics management) by implementing more efficient software systems.
- Collaborated with executive leadership team in developing long-term financial goals, ensuring alignment with overall business objectives.
- Established internal financial dashboards to provide insights into key performance indicators.
- Designed and maintained budgets and methods for cash flow forecasting.
- Prepared internal consolidated P&L for multiple entities.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Introduced Billing A/R process improvements to reduce inefficiency and drive operational growth.
- Established coding methods and detailed allocation processes for internal cost and labor reporting.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Centralized documentation management allowing access to financial and other documentation across teams.
Office Manager
Employer Advantage Health Care Solutions, LLC
01.2015 - 01.2019
- Handled administrative, HR, and client reporting for a tech-focused healthcare consulting company
- Payroll and HR for 2 employer-onsite clinics.
- Prepared analytics on healthcare costs for self-insured employers.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Office Manager
George A. Clanton Construction Co.
01.2002 - 01.2015
- Performed accounting operations for a commercial general contractor
- AR/AP, construction contract management, payroll, human resources, licensing
- Migrated company from QuickBooks to Maxwell Systems Software
- Provided exceptional customer service via phone calls or email correspondence.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
Harcourt High School
Columbia State Community College
Columbia, TNSkills
- Organizational development
- Strategic planning and execution
- Business forecasting
- Cost analysis and savings
- Human resources
- Policy development & enforcement
- Goal setting
- Cross-functional team management
- Proficient in Microsoft Excel & QuickBooks
Timeline
Vice President of Operations
Sleep Centers of Middle Tennessee, PLLC
08.2024 - Current
Director of Finance, Human Resources & Billing
Sleep Centers of Middle Tennessee, PLLC
01.2019 - 08.2024
Office Manager
Employer Advantage Health Care Solutions, LLC
01.2015 - 01.2019
Office Manager
George A. Clanton Construction Co.
01.2002 - 01.2015
Harcourt High School
Columbia State Community College
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