Cinnamond Bell

• Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
• Participated actively in training sessions related to housekeeping duties and safety protocols.
• Maintained an inventory of custodial supplies ensuring that adequate levels are available at all times.
• Greeted visitors warmly upon entering the facility; provided directions or assistance when necessary.

• Created training materials and conducted group trainings on new processes or procedures.
• Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
• Analyzed data from various sources to identify areas of improvement in the department's operations.
• Facilitated team meetings to discuss targets, strategies, and address any issues.

• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

• investigate personal information ,Approve & debt documents .

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.