Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cinnone Knight

Bozeman,MT

Summary

Results-oriented leader with extensive experience steering teams in fast-paced, high-volume environments, consistently driving sales while prioritizing customer satisfaction. Proven expertise in HR functions, including recruitment, onboarding, performance management, and employee engagement, complemented by strong transferable skills in leadership, compliance, and process improvement. Strategic thinker adept at leveraging people-focused management and operational expertise to enhance organizational performance. Committed to applying these skills to new career opportunities that foster growth and innovation.

Overview

8
8
years of professional experience

Work History

STORE LEADER

maurices
08.2023 - Current
  • Promoted in recognition of consistently exemplifying company and brand values, exceeding sales and KPI goals, and fostering a positive, customer-focused work environment.
  • Directed daily store operations while overseeing HR functions, ensuring seamless business performance and compliance with company policies.
  • Recruited, trained, and supervised a team of 7-10 employees, driving performance, engagement, and career progression.
  • Partnered with staff and leadership to conduct performance reviews, set development plans, and resolve employee relations issues fairly and effectively.
  • Cultivated a customer-first culture by delivering exceptional service and fostering a positive shopping environment that boosted satisfaction scores and brand loyalty.
  • Optimized sales performance by monitoring KPIs and enhancing customer engagement, resulting in a 10% increase in revenue.
  • Managed scheduling, payroll, and HRIS records to optimize workforce planning and maintain accurate employee data.

FIRST ASSISTANT MANAGER

maurices
03.2023 - 07.2023
  • Trained new employees on company policies, procedures and best practices.
  • Coached and developed employees to create a strong sales team.
  • Worked closely with store management to ensure compliance with company policies and government regulations.

PART-TIME ASSISTANT MANAGER

maurices
08.2020 - 02.2023
  • Developed strong customer service skills by consistently providing friendly and helpful customer service to guests.
  • Coached employees on customer service and selling techniques.
  • Processed sales transactions quickly and accurately using POS system while maintaining a high level of customer service.

CASHIER SUPERVISOR

JCPenney
12.2017 - 10.2020
  • Managed cashier operations, trained staff, and resolved customer inquiries.
  • Created a positive environment through effective communication with both customers and employees.
  • Enforced company policies and procedures related to store security, safety regulations and cash handling protocols.
  • Worked collaboratively with other departments within the organization to meet goals.

Education

BACHELOR OF SCIENCE (B.S.) - BUSINESS MANAGEMENT CANDIDATE

Montana State University
Bozeman, MT
05.2026

Skills

  • Leadership
  • Team management
  • Recruitment
  • KPI Analysis
  • HR Compliance
  • Scheduling
  • Store operations
  • Conflict resolution

Timeline

STORE LEADER

maurices
08.2023 - Current

FIRST ASSISTANT MANAGER

maurices
03.2023 - 07.2023

PART-TIME ASSISTANT MANAGER

maurices
08.2020 - 02.2023

CASHIER SUPERVISOR

JCPenney
12.2017 - 10.2020

BACHELOR OF SCIENCE (B.S.) - BUSINESS MANAGEMENT CANDIDATE

Montana State University

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