Cinque Rice

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Working with the upkeep of plants, drainage systems and inventory.

• Worked outdoors in weather conditions to care for plants and serve customers.
• Watered plants every week and regularly checked for naturally wilted parts to remove.
• Maintained walkways and paths throughout gardens for safe navigation.
• Maintained a clean and inviting garden center environment for both employees and customers alike.