Cinthia Carranza
Lake Worth,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front and Back Office Lead Medical Assistant
MedFlorida Specialists
01.2023 - Current
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments and deductibles.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prior Authorizations
- Knowledge of Insulin pumps and CGM (Medtronic / T-Slim / Freestyle Libre / Dexcom)
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Floating Medical Assistant
Columbia Medical Centers
03.2020 - 02.2021
- Prepared initial patient charts for admission.
- Obtained all prescribed laboratory testing.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Ambulated, turned and positioned patients.
- Called and faxed pharmacies to submit prescriptions and refills.
- Compiled necessary documents for surgical billing packages.
- Tested and recorded blood glucose levels.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
- Collected and documented patient medical information such as blood pressure and weight.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Medical Assistant and Laboratory Technician
21st Century Oncology
12.2013 - 11.2019
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Prepared initial patient charts for admission.
- Obtained client medical history, medication information, symptoms and allergies.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Phlebotomy (20-25 sticks per day)
- Administer injections, calling in prescriptions.
- Bring up and shut down laboratory machine (Cell Dyn 1800)
Front Desk Associate
Palm Beach Eye Center
07.2017 - 01.2018
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process check-ins and check-outs.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
Education
MAT Program Certificate - Allied Health
Florida Career College - Miami
West Palm Beach, FL12.2013
High School Diploma -
Leadership Academy West
West Palm Beach, FL05.2012
Skills
- Coordinating Drug Refills
- Dictation and Transcription
- Multitasking and Prioritization
- Examination Preparation
- Vaccination Administratio
- Medical Terminology
- OSHA Regulations
- Cleaning and Organizing
- Updating Medical Records
- Social Perceptiveness
Certification
- First Aid/CPR Certified
- BLS Certified
- OSHA/HIPPA
Additional Information
Languages: English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front and Back Office Lead Medical Assistant
MedFlorida Specialists
01.2023 - Current
Floating Medical Assistant
Columbia Medical Centers
03.2020 - 02.2021
Front Desk Associate
Palm Beach Eye Center
07.2017 - 01.2018
Medical Assistant and Laboratory Technician
21st Century Oncology
12.2013 - 11.2019
MAT Program Certificate - Allied Health
Florida Career College - Miami
High School Diploma -
Leadership Academy West
- First Aid/CPR Certified
- BLS Certified
- OSHA/HIPPA
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