Cinthia Cumplido
Dallas,TX
Summary
Highly skilled property management professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Open House Texas Realty and Investments
10.2022 - Current
- Manage leasing for a portfolio of single-family homes, including marketing, tenant screening, and lease agreements.
- Assist in training new leasing agents on company policies, procedures, and best practices for resident relations.
- Handle the application process, including document collection, approvals, and credit/background checks.
- Ensure smooth move-ins by coordinating with maintenance and cleaning teams to prepare the homes.
- Maintain up to date knowledge of local market conditions, conduct CMAS.
- Process commissions for realtors
- Received the most top-rated reviews in the leasing department for providing exceptional customer service and a seamless leasing experience.
- Adhere strictly to Fair Housing Laws, ensuring all rental practices are free from discrimination and comply with local, state, and federal regulations.
- Consistently contributed to the leasing tem by meeting or exceeding monthly goals.
- Use CRM/Findigs/ Propertyware to keep record of financial transactions and rental applications.
Sales Representative
Lumio
07.2022 - 10.2022
- Conducted door-to-door sales visits to educate homeowners on the benefits of solar energy
- Generated leads and converted prospects into customers, consistently achieving monthly sales quotas
- Collaborated with installation teams and customer service representatives to ensure a smooth post-sale process for clients
- Built relationships with potential clients, gaining their trust and turning objections into sales opportunities
Leasing Manager
Venterra Realty
01.2019 - 03.2022
- Managed the move in folder for all residents, ensuring that all information is updated
- Generate interests and sales in this 316 unit property, by providing professional and informative tours
- Oversaw the leasing consultants to ensure the maximum occupancy rate remains at 95% or higher
- Handled residents complaints, concerns, and personal matters with confidentiality and professionalism
- Managed day to day operations of the office, scheduled weekly meetings to ensure productivity
- Trained new employees, provided team with resources to be successful.
Education
Texas Real Estate License Certification -
Champion School of Real Estate
Dallas, TXAssociates in Marketing - undefined
Richland Community College
08.2021
High School Diploma - undefined
Poteet High School
05.2013
Skills
- Time management
- Customer Service
- Account management
- Adaptability
- Communication
- Prospecting
- Microsoft Office, Excel
- Salesforce CRM
- EnCasa
- Rently
- Docusign
Languages
Spanish
Full Professional
Timeline
Leasing Agent
Open House Texas Realty and Investments
10.2022 - Current
Sales Representative
Lumio
07.2022 - 10.2022
Leasing Manager
Venterra Realty
01.2019 - 03.2022
Texas Real Estate License Certification -
Champion School of Real Estate
Associates in Marketing - undefined
Richland Community College
High School Diploma - undefined
Poteet High School
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