Experienced and registered nursing professional specializing in neurological care. Proficient in patient assessment, critical care, and developing personalized treatment plans. Committed to fostering collaborative teamwork and achieving optimal patient outcomes. Recognized for reliability and adaptability in fast-paced, dynamic environments. Skilled in administering medications, monitoring neurological functions, and providing compassionate support to patients. Extensive experience assisting individuals with spinal cord injuries and cardiac conditions, with specialized expertise in caring for patients with seizure disorders and stroke care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Registered Nurse
Portland Veterans Hospital
03.2024 - Current
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Evaluated patient histories, complaints, and current symptoms.
Monitored patient reactions after administering medications and IV therapies.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Implemented fall prevention strategies to minimize patient injuries and promote a safe environment within the medical-surgical unit.
Monitored patient vital signs to perform thorough condition assessments.
ADN
Hospital Wilma N. Vázquez
09.2022 - 01.2023
Collaboration and participation in the execution of Laboratory sampling daily activities
Vein cannulation
Identification and documentation in the clinical Medication administration record of the care provided to patients
Performing blood glucose tests
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
Certified Nursing Assistant
C&E Companion
01.2016 - 12.2022
Effective management of the patient's condition with periodic testing
Taking vital signs
Administration of medication
Evaluating and identifying injuries, behavioral problems and relevant symptoms
Responsible for assisting with feeding
Supporting ambulation and physical therapy needs by performing planned exercise routines
Responsible for supporting patients with personal hygiene tasks
Monitoring of patients to support them in achieving nutritional objectives
In charge of taking blood sugar levels
Responsible for reporting unusual or emergency circumstances of the patient's surrounding condition immediately to the nursing supervisor
Participating in fun group activities with patients to improve their mood, enhance overall memory and provide light coaching
Collections Agent
Amscot
01.2015 - 12.2021
Training and/or mentoring of new employees on collection methods, documentation requirements and performance strategies
Payment processing and application to customer balances
Supervising staff and following up on phone calls and/or letters
Forwarding receipts to the appropriate general ledger accounts
Responsible for enforcing established procedures for collection of past due amounts
Investigating accounts
Performing due diligence to resolve collection problems
Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
Processed payments and applied to customer balances.
Negotiated to collect balance in full.
Maintained high volume of calls and met demands of busy and productive group.
Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Increased productivity levels through efficient time management and prioritization of daily tasks.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Customer Service / Cashier
Claro de Puerto Rico
01.2011 - 12.2015
Orientation of customers on the products offered and answering concerns
Complaint resolution
Monitoring self-payment systems and assisting and/or intervening when required
Cash reconciliation at the beginning and end of each shift
Performing cash, card and check transactions to complete purchases
Welcoming customers to provide good shopping experience
Verified deactivation and removal of electronic surveillance tags from items
Cash register operation
Manager of Operations
Total Petroleum Services
01.2005 - 12.2012
Designing processes that drive long-term business success and increased profit levels
Collaborating with owners to refine processes and best work practices
Shift scheduling with customer traffic in mind
Invoice processing
Supplier quality assessment
Investigation and resolution of departmental non-conformances
Working matrix management with oversight of managers
Coordination of leadership workshops
Training of team members
Conducting candidate interviews
Education
Master of Science - Nursing Leadership And Management
NUC University College
Puerto Rico
07-2025
Bachelor of Science - Nursing
NUC University College
Arecibo, PR
12.2023
Associate Degree - Nursing
NUC University College
Arecibo, PR
01.2015
Associate Degree - Accounting
NUC University College
Arecibo, PR
01.2005
Skills
Knowledge of sterilization, hygiene and safety standards
Public handling skills
Team building and maintaining assertive working relationships
Ability to analyze and evaluate alternatives
Skill in creating therapeutic environments for patients and communities
Knowledge in CPRS and BMCP
Certified in CPR/AED
Cardiac Care
Certification
CPR
BLS
Academicformation
Bachelor of Science in Nursing (BSN), NUC University College, Arecibo, PR, 01/01/22, 12/12/23
Associate Degree in Nursing, NUC University College, Arecibo, PR, 01/01/13, 12/31/15
Associate Degree in Accounting, NUC University College, Arecibo, PR, 01/01/05, 12/31/05
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse
Portland Veterans Hospital
03.2024 - Current
ADN
Hospital Wilma N. Vázquez
09.2022 - 01.2023
Certified Nursing Assistant
C&E Companion
01.2016 - 12.2022
Collections Agent
Amscot
01.2015 - 12.2021
Customer Service / Cashier
Claro de Puerto Rico
01.2011 - 12.2015
Manager of Operations
Total Petroleum Services
01.2005 - 12.2012
Associate Degree - Nursing
NUC University College
Associate Degree - Accounting
NUC University College
Master of Science - Nursing Leadership And Management