Cinthia Robles Salud
Stockton,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
Work History
Clerical
Northwest Landscape Maintenance
San Jose
06.2013 - Current
- Provided administrative support for two departments within the company.
- Prepared reports using Microsoft Office applications including Excel, Word, and PowerPoint.
- Maintained office supplies inventory, ordered new materials as needed.
- Answered customer inquiries by phone and in person.
- Greeted visitors in a professional manner upon their arrival at the office.
- Organized and filed documents, both physically and electronically.
- Inputted data into spreadsheet programs to track work orders and route sheets.
- Dispatched work orders to the appropriate supervisor or crew member.
- Demonstrated excellent communication skills in both verbal and written forms of contact with customers and employees.
- Assisted customers with account information, billing inquiries, work orders, and general questions.
- Utilized problem solving skills to address customer concerns promptly and effectively.
- Resolved conflicts between customers and internal departments in a timely manner.
Scare Actor
California's Great America
Santa Clara, CA
09.2015 - 10.2015
- Demonstrated physical movements necessary for realistic portrayal of characters' emotions.
- Interacted with guests to provide an immersive horror experience.
- Performed as a scare actor in haunted houses, mazes, and other attractions.
- Monitored crowd control during high attendance times.
- Followed safety protocols to ensure the safety of all participants.
Optometry Receptionist
Woodside Optometry
Redwood City, CA
- Greeted patients and provided friendly customer service.
- Collected payments from patients for services rendered.
- Answered incoming calls, responded to inquiries, and directed calls appropriately.
- Maintained a clean reception area to ensure a comfortable waiting experience for patients.
- Verified patient eligibility and benefits through online portals or by phone.
- Checked in patients upon arrival and updated their medical records accordingly.
- Provided administrative support to optometrists including filing paperwork, updating records, scanning documents.
- Ensured compliance with HIPAA regulations regarding the handling of confidential patient information.
- Scheduled patient appointments and managed appointment bookings.
Dog Sitter
A Dogs Life
Palo Alto, CA
- Walked and exercised dogs in accordance with owner instructions.
- Responded quickly to emergency situations involving pets if necessary.
- Provided compassionate care to dogs of all breeds, ages, and temperaments.
- Ensured that each dog was provided with food, water, and rest as needed.
- Kept detailed records of daily activities including feeding times, medications administered, potty breaks taken.
- Maintained a clean and safe environment while caring for the animals.
- Offered animals exercise opportunities through walks and play activities.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
Education
High School Diploma -
Milpitas High School
Milpitas, CA06-2015
Some College (No Degree) - Administration of Justice
West Valley College
Saratoga, CASkills
- Spanish Fluency
- Scheduling appointments
- Office Administration
- Payroll Processing
- Call handling
- Customer Service
- Relationship Building
- Communication Skills
- Organization and Time Management
- Computer Skills
- Problem-solving aptitude
- Teamwork and Collaboration
- Reliability
- Adaptability
- Attention to Detail
- Active Listening
Accomplishments
- Received a yellow belt in Krav Maga.
- Offered to join the Honors program at West Valley College.
Languages
Spanish
Native/ Bilingual
Japanese
Elementary
References
Paul Nakamura
Co-Owner
Northwest Landscape Maintenance
283 Kinney Drive
San Jose, CA, 95112
4082984720
paulnorthwestlandscape@gmail.com
Michael Nakamura
Safety Manager
Northwest Landscape Maintenance
283 Kinney Drive
San Jose, CA, 95112
408-298-4720
mikenak.northwestlandscapemc@gmail.com
Kristine Emery
Human Resources
Northwest Landscape Maintenance
283 Kinney Drive
San Jose, CA, 95112
408-298-4720
kristinenorthwestlandscapemc@gmail.com
Timeline
Scare Actor
California's Great America
09.2015 - 10.2015
Clerical
Northwest Landscape Maintenance
06.2013 - Current
Optometry Receptionist
Woodside Optometry
Dog Sitter
A Dogs Life
High School Diploma -
Milpitas High School
Some College (No Degree) - Administration of Justice
West Valley College
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