CINTHIA RODRIGUEZ
San Antonio,TX
Summary
Recent graduate with foundational knowledge in Respiratory therapy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Patient Transporter
North Central Baptist Hospital
07.2025 - Current
- Coordinated timely patient movement between nursing units, diagnostic areas, and surgical departments.
- Transported patients safely via wheelchair, stretcher, and bed while following mobility and transfer protocols.
- Assisted nursing staff with lifting, positioning, and secure transfers using proper body mechanics.
- Maintained clean transport equipment and followed infection control standards after each patient encounter.
CUSTOMER SERVICE REPRESENTATIVE
46st pizzeria
09.2017 - 03.2025
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Assisted customers with product selection by providing detailed information about available products and services.
- Assisted with training and mentoring new team members.
- Managed phone, in-person, and online orders with accurate POS entry and prompt ticket routing.
- Resolved customer concerns professionally, preserving satisfaction and supporting repeat business.
CUSTOMER SERVICE CASHIER
Raising Canes
05.2013 - 12.2017
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
- Resolved customer complaints in a timely and professional manner.
- Trained new cashiers in the use of cash registers and processing payments..
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Processed customer orders accurately at register, drive-thru, and front counter while maintaining fast, friendly service.
HEAD HOSTESS
IHOP
06.2012 - 05.2013
- Maintained accurate records of customer preferences, special requests, and guest feedback.
- Prioritized customer satisfaction through effective communication between staff members and customers.
- Utilized problem solving strategies to effectively resolve any customer complaints or issues in a timely manner.
- Provided exceptional customer service to ensure that guests left satisfied.
- Coordinated waitlist entries, quoted accurate wait times, and updated guests on table availability.
- Greeted guests promptly and managed seating to maintain smooth dining room flow.
Education
Associate of Applied Science - Respiratory Care A.A.S
St Philips College
San Antonio07-2026
ASSOCIATE IN SCIENCE (A.S.) - SCIENCE
Northwest Vista College
San Antonio05-2016
HIGH SCHOOL DIPLOMA - undefined
William Howard Taft High School
San Antonio, Tx06-2012
Skills
- Customer service
- Problem-solving
- Adaptability
- Adaptability and flexibility
- Critical thinking
- Team collaboration
Certification
- RRT - Registered Respiratory Therapist
- CRT - Certified Respiratory Therapist
LANGUAGES
Spanish
Native
Timeline
Patient Transporter
North Central Baptist Hospital
07.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
46st pizzeria
09.2017 - 03.2025
CUSTOMER SERVICE CASHIER
Raising Canes
05.2013 - 12.2017
HEAD HOSTESS
IHOP
06.2012 - 05.2013
HIGH SCHOOL DIPLOMA - undefined
William Howard Taft High School
ASSOCIATE IN SCIENCE (A.S.) - SCIENCE
Northwest Vista College
Associate of Applied Science - Respiratory Care A.A.S
St Philips College