Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Cinthia Vidal

Cinthia Vidal

Customer Success Executive
Denver,CO

Summary

Passionate and results-driven Customer Success professional with a proven track record in enhancing customer experiences and driving client satisfaction. Known for my adeptness in building and maintaining strong client relationships, I bring a strategic and customer-centric approach to ensure the optimal utilization of products or services. Proficient in implementing effective customer success strategies, I am dedicated to delivering value, fostering loyalty, and contributing to the overall success of both clients and the organization.

Overview

13
13
years of professional experience

Work History

Senior Vice President- Operations Experience

INTOUCH (BPO)
Denver, United States
01.2013 - 10.2023
  • Led a global project aimed at enhancing employee engagement, resulting in a significant boost in 2023 global employee retention.

Senior Operations Manager

NETFLIX
Beaverton
01.2011 - 01.2013

Education

Bachelor -

METROPOLITAN STATE UNIVERSITY OF DENVER

Skills

  • MANAGEMENT
  • BUSINESS DEVELOPMENT
  • ADAPTABILITY
  • LEADERSHIP
  • SALES
  • RELATIONSHIP MANAGEMENT
  • EMPLOYEE ENGAGEMENT
  • TEAM LEADERSHIP
  • SAAS
  • EFFECTIVE COMMUNICATION

Languages

  • ENGLISH
  • SPANISH

Timeline

Senior Vice President- Operations Experience

INTOUCH (BPO)
01.2013 - 10.2023

Senior Operations Manager

NETFLIX
01.2011 - 01.2013

Bachelor -

METROPOLITAN STATE UNIVERSITY OF DENVER
Cinthia VidalCustomer Success Executive