Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Cinthya Ortiz Polanco

Montclair,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

QA Associate

Walmart
05.2020 - Current
  • Effectively communicated procedural and quality control information to all relevant departments, external vendors, and contractors
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Assisted managers in directives such as audits, regulatory inspections, or product recalls, ensuring adherence to fulfillment standards.
  • Analyzed quality and performance data to support operational decision-making fixed identified issues to improve workflows.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.

Sales Lead/Key Holder

PacSun-Pacific Sunwear
09.2018 - 03.2021
  • Conducted meticulous cross-checks of incoming shipments against purchase orders, mitigating inventory overflow and facilitating efficient inventory transfers to nearby district store locations
  • Assisted and supervised a team in handling transactions, product look-ups, and inventory management, contributing to the achievement of the district’s annual sales forecast, while Improving customer service by projecting friendly and knowledgeable attitude.
  • Coordinated, scheduled, and reported store display changes and executed new marketing builds for seasonal collaborations and product releases.
  • Tracked, analyzed and reported store sales performance metrics to store manager.
  • Developed strong rapport with customers and created positive impression of business.

Buyer/Planner

Alvarez Mobile
02.2016 - 05.2018
  • Demonstrated expertise in reviewing, coordinating, and scheduling incoming tasks and service requests, effectively prioritizing urgent assignments
  • Maintained effective communication with onsite mechanics, providing them with comprehensive information on customer discretion, required parts, estimates, and project deadlines
  • Developed a meticulous approach to collecting, documenting, and reviewing daily planned work, enabling accurate assessment of completed tasks and efficient identification of service request priorities.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.

Education

CAD Technology

Chaffey College
Rancho Cucamonga, CA
05.2029

High school diploma - Architecture

Montclair High School
Montclair, CA
05.2020

Skills

  • Quality Assurance
  • AutoCAD (3 years)
  • Management (1 year)
  • Chief Architect (2 years)
  • Communication Proficiency
  • Warehouse Operations
  • Verbal and Written Communication
  • Team Leadership
  • Problem-Solving Skills
  • Loss Prevention Strategies
  • Customer Service
  • Compile Data

Languages

Spanish
Native or Bilingual

Timeline

QA Associate

Walmart
05.2020 - Current

Sales Lead/Key Holder

PacSun-Pacific Sunwear
09.2018 - 03.2021

Buyer/Planner

Alvarez Mobile
02.2016 - 05.2018

CAD Technology

Chaffey College

High school diploma - Architecture

Montclair High School
Cinthya Ortiz Polanco