Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Benihana Restaurant
San Francisco
12.2023 - Current
Managed incoming calls with courteous greeting and conveyed information on menu selections or services provided.
Notified kitchen personnel regarding any special orders or dietary restrictions
Presented menus and clarified details about menu items and promotions.
Facilitated management of reservations, waitlists, and specific requests for large parties.
Handled opening and closing activities, featuring supply restocking and thorough cleaning of work areas.
Hosted customers and led to assigned tables
Facilitated serving staff, food runners, and bussers in upholding dining room standards for optimal guest experience.
Advised guests on daily specials while highlighting appetizers, entrees, desserts, and other menu offerings.
Reviewed server capacity and table turnover to swiftly arrange seating for guests.
Oversaw guest expectations by detailing hours, wait times, and specials.
Resolved customer complaints promptly, notifying manager on duty of critical issues
Integrated POS system to summarize meal pricing and account for taxes for detailed bill assessment
Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.