Cinthya Arias
Deland,Florida
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Food Server
Chevys Fresh Mex SOL LLC
Miami, FL
01.2021 - 03.2021
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Informed customers of daily specials and menu changes.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Ensured that all restaurant safety guidelines were followed at all times.
- Followed proper cash handling procedures when accepting payments from customers.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Garnished dishes and beverages to serve visually appealing menu items.
- Presented menus and answered questions regarding items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared checks, itemizing total meal costs and taxes.
Kitchen Staff Member
HR Metrics, Inc
Daytona Beach, FL
08.2020 - 12.2020
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Followed health and safety guidelines for food preparation and service.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Adhered to established sanitation standards while preparing food items.
- Consistently maintained high standards of personal hygiene during shifts.
- Cleaned and sanitized frequently to maintain health code standards.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
Service & Kitchen Team
Panda Express
Daytona Beach, FL
02.2019 - 12.2019
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Set up food items for brunch buffet line.
- Followed health and safety guidelines for food preparation and service.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Maintained cleanliness of work areas throughout shift.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Organized all storage areas in an efficient manner to maximize space utilization.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Hostess
Don Pepper's Mexican Grill & Cantina
Daytona Beach, FL
10.2016 - 12.2016
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
Mainland High School
Daytona Beach, FLSkills
- Food Handling
- Guest Relations
- Quality Control
- Check Payment Processing
- Food Preparation
- Cash Handling
- Professional Attitude
- Price Memorization
- Conflict Resolution
- Order Taking
- Effective Customer Upselling
- Customer Service
- Merchandise Restocking
- Telephone Management
- Product Knowledge
- Positive and Professional
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Food Server
Chevys Fresh Mex SOL LLC
01.2021 - 03.2021
Kitchen Staff Member
HR Metrics, Inc
08.2020 - 12.2020
Service & Kitchen Team
Panda Express
02.2019 - 12.2019
Hostess
Don Pepper's Mexican Grill & Cantina
10.2016 - 12.2016
Mainland High School
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