Summary
Work History
Education
Skills
Languages
Timeline
Generic
Cinthya  Quinonez

Cinthya Quinonez

Ogden,UT

Summary

With a proven track record at Hotelbeds, I excel in delivering top-notch cleaning and sanitization services, enhancing customer satisfaction through meticulous attention to detail and strong interpersonal skills. My expertise in deep cleaning and commitment to health and safety compliance have consistently improved service quality, achieving a 90% client satisfaction rate.

Work History

House Cleaner

Hotelbeds
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Housekeeping Room Attendant

Casas Law Grou
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.

Housekeeping Aide

Hotel

Prepared Foods Team Member

McDonald's

Organizer

Mcdonald's
  • Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
  • Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
  • Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
  • Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.
  • Utilized project management skills to meet event deadlines and complete requirements.
  • Collaborated with cross-functional teams to ensure smooth execution of large-scale events, resulting in positive feedback from stakeholders.
  • Enhanced brand visibility by executing successful marketing campaigns for events on various platforms.

Limpiador

Oficinas
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Education

Bachiller -

Fundación Valencia
Venezuela

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Health and safety compliance
  • Kitchen cleaning
  • Floor cleaning
  • Quality assurance
  • Glass cleaning
  • Household management
  • Deep cleaning expertise
  • Window cleaning
  • Clutter removal
  • Floor sweeping
  • Packing and unpacking
  • Dusting techniques
  • Meal preparation
  • Surface disinfection
  • Furniture dusting
  • Carpet vacuuming

Languages

Spanish
Elementary

Timeline

House Cleaner

Hotelbeds

Housekeeping Room Attendant

Casas Law Grou

Housekeeping Aide

Hotel

Prepared Foods Team Member

McDonald's

Organizer

Mcdonald's

Limpiador

Oficinas

Bachiller -

Fundación Valencia
Cinthya Quinonez