Summary
Overview
Work History
Education
Skills
Certification
7 leadership awards
Languages
Timeline
Generic

Cynthia Newenham

Colorado Springs,CO

Summary

Dynamic leader with a proven track record at I Dont Know, excelling in e-learning development and fostering organizational growth. Mastered innovation management, significantly enhancing training effectiveness and operational efficiency. Known for coaching and mentoring, achieved notable improvements in team performance and cross-functional collaboration. Demonstrated excellence in driving sustainable growth and implementing strategic change.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Chief of Training

I Dont Know
01.2023 - Current
  • Cultivated strong relationships with external vendors to secure cost-effective resources that enriched the overall learning experience for trainees.
  • Collaborated with management to identify training needs and design tailored solutions for maximum impact.
  • Spearheaded the adoption of cutting-edge e-learning tools, enhancing the quality and reach of available resources.
  • Improved overall workforce competency by conducting regular skills assessments and addressing knowledge gaps.
  • Optimized budget allocation for all training activities, maximizing return on investment without compromising quality standards.
  • Achieved higher trainee satisfaction through continuous improvement of training materials and delivery.
  • Streamlined onboarding processes for new hires, reducing time-to-productivity while maintaining high retention rates.
  • Managed the successful transition to digital learning platforms, resulting in more accessible and efficient training experiences.
  • Influenced positive organizational change through effective communication of new policies and procedures during training sessions.
  • Enhanced training effectiveness by implementing innovative and engaging teaching methods.
  • Facilitated leadership workshops aimed at cultivating critical soft skills among senior executives within the organization.
  • Championed cross-functional collaboration between departments, fostering an environment that prioritized shared growth and success.
  • Implemented a robust evaluation system to measure the effectiveness of training programs, enabling data-driven improvements and increased ROI.

Chief of Operations

I Dont Know
11.2018 - 12.2022
  • Championed innovative solutions to address complex business challenges and drive sustainable growth.
  • Managed cross-functional teams to ensure timely project delivery within scope and budget constraints.
  • Ensured regulatory compliance across all departments by developing comprehensive policies and procedures.
  • Collaborated with executive leadership to define overall business strategy, mission, and vision statements.
  • Reduced overhead costs through strategic resource allocation and effective budget management.
  • Developed high-performing teams by providing mentorship, training, and clear performance objectives.
  • Cultivated strong relationships with external vendors to negotiate favorable terms for contracts and agreements.
  • Established a culture of continuous improvement through regular performance reviews and feedback sessions.
  • Spearheaded change management efforts during mergers, acquisitions, and other significant transitions.
  • Coordinated with HR department in talent acquisition strategies for attracting top-tier candidates in competitive markets.

Director of Human Resources

I Dont Know
09.2013 - 10.2018
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
  • Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.

Education

Associate of Science - Space System Operations

American Military University
Charles Town, WV
03-2019

Skills

  • E-learning development
  • Coaching and mentoring
  • Organizational development
  • Training evaluation
  • Innovation management

Certification

  • Six Sigma Black Belt Certification (SSBB) - American Society for Quality.

7 leadership awards

- Team of the Year

- Director of the Year

- Innovation of the Quarter x2

- Chief of the Quarterx3

Languages

Spanish
Native or Bilingual

Timeline

Chief of Training

I Dont Know
01.2023 - Current

Chief of Operations

I Dont Know
11.2018 - 12.2022

Director of Human Resources

I Dont Know
09.2013 - 10.2018
  • Six Sigma Black Belt Certification (SSBB) - American Society for Quality.

Associate of Science - Space System Operations

American Military University
Cynthia Newenham