Cintia Diaz

Spearheaded event planning and management for Cynthia's Creations, specializing in personalized weddings, birthdays, baby showers, and milestone events.

• Make and send invoices to clients every month.

• Prepare and write checks for payments (vendors, bills, etc.).

• Call clients to ask about payments, answer questions, or follow up on invoices.

• Keep records of all invoices and payments organized.

• Answer phone calls from clients about billing or services.

• Help with basic office paperwork and filing related to money and clients.

• Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
• Assisted clients in account management, providing tailored financial solutions to meet individual needs.
• Educated customers on banking products, enhancing their understanding of services available for financial growth.
• Collaborated with team members to streamline operational workflows, improving service delivery times.
• Provide exceptional customer service
• Facilitated swift and efficient transaction execution to optimize customer satisfaction.
• Safeguarded sensitive client information through robust security measures.
• Reply questions regarding bank services
• Remain calm, and respectful during all client interactions
• Service ATM
• Responsible of main vault
• Manage incoming and outgoing of cash shipments
• Scan teller's work
• Assist financial center manager with the operation management process
• Present product offers to customers, and direct them to appropriate associate

• Run a cash register
• Submit orders- inventory
• Manage daily business records
• Responsible of making weekly schedule
• Assist branch manager on interviewing and hiring staff