Cintia Garcia
Chicago,Illinois
Summary
Resourceful-motivated and Customer focus professional with hands-on experience and providing superb customer care. Effective communication and customer retention skills. Demonstrated ability to excel and fast pace and thrive under pressure. Strong and analytic and problem-solving expertise.
Successful at exceeding salon product sales goals through persuasive client consultations.
Overview
20
20
years of professional experience
Work History
Hair Replacement Stylist
Hairclub
03.2021 - Current
- Evaluated client needs and recommended treatments and strategy to achieve the desired result, while maintaining hair condition
- Resolved guest complaints about service or style.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Kept on top of current hair cutting, coloring and styling trends
Hair Stylist
Hair Replacement Stylist
World Hair Institute
01.2013 - 01.2021
- Service clients with different hair attachments such as wigs, hair extensions, top pieces
- Cut, colored and style clients hair with precision and expertise
- Resolved customer complaints and facilitated conflict resolutions
- Sold and promote hair care products
- Completed training in hair extension placement
Manager
Hair Studio
10.2005 - 05.2011
- Hired, trained and mentored staff to maximize effectiveness
- Managed day-to-day business operations, including accounting, finance, HR, marketing
- Service clients with hair cutting and styling services. performed chemical color services
Education
Illinois Licensed -
Pivot Point International School Of Cosmetology
Chicago, ILSome College (No Degree) - Certificate
International Hair Academy
Fort Lauderdale, FLCertificate
Evolve
Bonita Springs, FLSkills
- ILL Licensed Cosmetologist Highly motivated self-starter Cosmetology industry exposure in Networking
- 20 years of salon hair industry exposure
- Fluent in Spanish
- Customer Service
- Multitasking and Organization
- Certified in hair loss solutions
- Teamwork and Collaboration
Volunteer experience
Prepare and contribute hair cutting donations for Wigsforkids.org
Chicago, Illinois.
Timeline
Hair Replacement Stylist
Hairclub
03.2021 - Current
Hair Stylist
Hair Replacement Stylist
World Hair Institute
01.2013 - 01.2021
Manager
Hair Studio
10.2005 - 05.2011
Illinois Licensed -
Pivot Point International School Of Cosmetology
Some College (No Degree) - Certificate
International Hair Academy
Certificate
Evolve
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