Cintia Rodriguez
Valley Stream,NY
Summary
Proven track record in enhancing customer satisfaction through exceptional service and strong relationship management. Skilled in multitasking and food presentation, with a focus on operational efficiency and team collaboration to drive repeat business and improve overall dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress & Hostess
La Piazza
04.2024 - 04.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge, enhancing guest satisfaction and dining experience.
- Maintained cleanliness and organization of dining area to ensure compliance with health standards.
- Collaborated with kitchen staff to coordinate timely food delivery and service efficiency.
- Resolved customer complaints effectively, contributing to positive dining experiences and repeat business.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Front End Manager
Western Beef
West Hempstead
08.2022 - 04.2024
- Led front-end team to enhance customer service and operational efficiency.
- Implemented training programs for staff to improve product knowledge and sales techniques.
- Streamlined inventory management processes, reducing stock discrepancies and improving order accuracy.
- Developed promotional displays to attract customers and increase product visibility.
- Managed scheduling and staffing levels to optimize workflow during peak hours.
- Oversaw cashier operations, bookkeeping, and security.
Education
High School Diploma -
Roosevelt High School
Roosevelt New York 06.2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Allergy awareness
- Food presentation
- Relationship management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Waitress & Hostess
La Piazza
04.2024 - 04.2026
Front End Manager
Western Beef
08.2022 - 04.2024
High School Diploma -
Roosevelt High School