Cintia Martinez
Houston,TX
Summary
Accomplished EVS Assistant Director at HHS Environmental Services, renowned for elevating patient satisfaction and reducing infection rates through strategic planning and staff development. Expert in fostering team leadership and implementing efficient time management practices, achieving high employee retention and superior environmental service standards.
Overview
18
18
years of professional experience
Work History
EVS Supervisor
HHS Environmental Services
07.2024 - Current
- Developed and maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Facilitated open communication among team members, fostering a positive work environment that encouraged collaboration and problemsolving.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Mentored new employees on proper cleaning techniques, equipment use, and infection control measures, improving overall team performance.
- Coordinated efforts between EVS staff and nursing departments to address patient needs promptly and efficiently.
Housekeeping Supervisor
DTK Facilities
02.2024 - 07.2024
- Optimized scheduling processes to maintain appropriate staffing levels during peak and off-peak hours, maximizing efficiency.
- Improved overall cleanliness and sanitation standards by implementing efficient housekeeping processes and procedures.
- Boosted employee morale with recognition programs that celebrated individual accomplishments and contributions to the team''s success.
- Achieved consistent adherence to safety guidelines by enforcing proper use of chemicals, equipment, and personal protective gear among staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing training for staff members.
EVS Assistant Director
HHS Environmental Services
10.2020 - 01.2024
- Implemented training programs for staff to ensure consistency in procedures and adherence to regulatory standards.
- Managed a team of EVS professionals, fostering a positive work environment and high employee retention rate.
- Planned, organized, directed and monitored work flow of Environmental Services staff.
- Achieved high levels of patient satisfaction through consistent delivery of superior environmental services.
- Reduced infection rates in the facility by enforcing strict cleaning and sanitization protocols.
- Covered extra shifts during employee absences.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
EVS Supervisor
Kingwood Pines Hospital
08.2018 - 09.2020
- Developed and maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines.
- Facilitated open communication among team members, fostering a positive work environment that encouraged collaboration and problemsolving.
- Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
- Reduced staff turnover through effective training, mentoring, and performance feedback for team members.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Mentored new employees on proper cleaning techniques, equipment use, and infection control measures, improving overall team performance.
Janitorial Lead
Empire Inc.
04.2013 - 08.2018
- Enhanced customer satisfaction by promptly addressing their inquiries or requests related to janitorial services and facility maintenance.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Dusted surfaces, ledges, fixtures and furniture.
- Swept hard surface floors using broom or push broom dust mop.
- Polished stainless steel fixtures and furniture details.
- Sanitized break area kitchen counters, tables and sinks.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Janitorial Lead
Maintenance of Houston Inc
01.2007 - 04.2013
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Swept hard surface floors using broom or push broom dust mop.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Education
Galena Park High
Galena Park, TXSkills
- Decision-making
- Time management
- Team leadership
- Customer service
- Staff training and development
- Coaching and mentoring
- Problem-solving
- Strategic planning
- Relationship building
Languages
Spanish
Timeline
EVS Supervisor
HHS Environmental Services
07.2024 - Current
Housekeeping Supervisor
DTK Facilities
02.2024 - 07.2024
EVS Assistant Director
HHS Environmental Services
10.2020 - 01.2024
EVS Supervisor
Kingwood Pines Hospital
08.2018 - 09.2020
Janitorial Lead
Empire Inc.
04.2013 - 08.2018
Janitorial Lead
Maintenance of Houston Inc
01.2007 - 04.2013
Galena Park High
Similar Profiles
Tomarion TurnerTomarion Turner
Housekeeper at HHS Environmental ServicesHousekeeper at HHS Environmental Services
Rene KingRene King
Housekeeper at Kindred Hospital/HHS Environmental ServicesHousekeeper at Kindred Hospital/HHS Environmental Services
Derrick EvansDerrick Evans
Floor Technician at HHS Environmental ServicesFloor Technician at HHS Environmental Services
Cassandra ThompsonCassandra Thompson
House Keeping at HHS Environmental ServicesHouse Keeping at HHS Environmental Services
Laura Audrey Emagan TchokotcheuLaura Audrey Emagan Tchokotcheu
President at Womens Amputee Football Association Cameroon (WAFAC)President at Womens Amputee Football Association Cameroon (WAFAC)