Cintya Alanis
Pasadena,TX
Summary
Dynamic Human Resources Generalist with 10 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
11
11
years of professional experience
Work History
Human Resource Generalist
Tony's Mexican Restaurant
01.2020 - Current
- Provide guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handle new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implement and supervised orientation procedures for new hires.
- Coach managers through employee engagement, documentation, discipline and performance improvement plans.
- Conduct career fairs, screened resumes and interview applicants to build candidate pipelines and enhance company culture.
- Develop and enforced company policy and procedures relating to human resources activity.
- Understand, interpret and mediate human resources inquiries to support administration of human resources policies, procedures and programs.
- Explain and administer medical insurance, disability and flexible spending accounts.
- Conduct confidential investigations of discrimination, harassment and workplace violence.
- Collaborate with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Process unemployment claims and acted as company representative at unemployment hearings.
- Improve operational processes resulting in productivity increase in HR department.
- Delivere strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Develope and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Update key human resource metrics on turnover and terminations using.
- Manage change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Provide job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Coach and educate management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Work cooperatively with collective bargaining union representatives and management to establish accurate job position descriptions, classifications, pay grades and compensation.
- Provide advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
- Implemente company's first sourcing tracking system.
Human Resource Coordinator
Community Health Choice
04.2012 - 05.2020
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Developed and administered internal surveys to evaluate employee satisfaction.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Recruited top talent to maximize profitability.
- Distributed employee engagement surveys to identify areas of improvement.
Education
Bachelor of Science - Social Services
University of Texas Pan-American
Edinburg, TX05.2006
Skills
- Contract Negotiation
- File and Records Management
- Procedure Writing
- Payroll Processing
- Employee Recruitment
- Staff Development
- ADP Workforce Now
- Manager Coaching and Training
- Mentoring
- Microsoft Office
- HR Systems
- Employment Law Knowledge
Timeline
Human Resource Generalist
Tony's Mexican Restaurant
01.2020 - Current
Human Resource Coordinator
Community Health Choice
04.2012 - 05.2020
Bachelor of Science - Social Services
University of Texas Pan-American
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