Cintya Alanis
Pasadena,TX
Summary
Dynamic Human Resources Manager with extensive experience in employee relations, recruitment, and compliance. Expertise in strategic HR planning aligns talent resources with organizational objectives, driving overall success and enhancing team performance. Proven ability to cultivate a positive work culture through effective communication and conflict resolution strategies, supporting the development of high-performing teams. Committed to implementing innovative HR policies that advance organizational goals while fostering an engaging and collaborative workplace environment.
Overview
11
11
years of professional experience
Work History
Corporate Human Resources Manager
Nazarian Global Enterprise IHOP
Houston, TX
12.2024 - 02.2026
- Directed employee relations initiatives, focusing on dispute resolution and effective communication of disciplinary measures. Cultivated a positive work environment in restaurants by managing inquiries and resolving complaints through various communication channels.
- Counseled area directors and general managers, providing strategic recommendations while ensuring compliance with legal requirements and adherence to company policies.
- Provided expert advice and support to area directors and management teams regarding human resources and legal challenges.
- Streamlined onboarding procedures, resulting in efficient integration of new employees into the workforce. Enhanced role transition for internally promoted employees, contributing to improved team dynamics and performance.
- Facilitated training for general managers in R365 on effective schedule creation, fixed inventory management, and employee duplicate merging.
- Achieved improved issue resolution through effective focus groups and culture surveys. Enhanced understanding of restaurant climates to drive operational improvements.
- Conducted field visits with area directors and management teams to foster a coaching culture.
- Directed payroll and benefits operations to facilitate seamless vacation management for employees.
- Oversaw payroll processing for a workforce exceeding 1000, maintaining compliance with applicable labor laws.
- Designed and implemented Excel macros to streamline payroll tasks, resulting in significant time savings.
- Facilitated negotiations with software vendors, achieving annual cost savings of $7,000 on payroll system subscription.
- Facilitated and advocated for effective manpower planning and internal promotion strategies to enhance workforce development.
- Achieved significant improvements in retention stability through effective management of turnover objectives. Communicated turnover goals to stakeholders, resulting in successful attainment of annual turnover reduction targets.
- Mediated staff interactions to identify solutions for performance challenges and conflict resolution.
- Developed and managed comprehensive orientation programs to facilitate employee integration.
- Facilitated manager training on employee engagement documentation and strategies for effective disciplinary and performance improvement processes.
- Coordinated career fairs, assessed candidate resumes, and performed interviews to enhance recruitment efforts and promote a positive workplace environment.
- Optimized HR workflows to support increased efficiency and effectiveness in operations.
- Executed food and alcohol handling protocols to uphold safety standards mandated by state law.
Human Resources Manager
Salata – Grow Food Packing
Houston, TX
03.2022 - 12.2024
- Refined hiring practices to build a proficient workforce, focusing on impactful job advertisements, detailed candidate evaluations, and successful onboarding initiatives.
- Evaluated and improved onboarding processes to ensure new hires acquire necessary skills and knowledge for their roles.
- Directed all facets of employee relations, ensuring prompt support and the application of strategic conflict resolution methods.
- Enhanced employee engagement through effective administration of compensation and benefits programs. Improved data management by optimizing human resources information system. Streamlined organizational efficiency by maintaining accurate and current employee files.
- Assessed organizational requirements to identify leadership potential and developed succession planning strategies aimed at ensuring long-term stability.
- Clarified compensation structures, benefits, work schedules, and advancement opportunities to enhance informed decision-making among staff.
- Conducted thorough data compilation and monitoring to safeguard accuracy and reliability of employee records and personnel files.
- Managed employee compensation through meticulous payroll processing, maintaining accuracy in record-keeping and adherence to regulations.
- Evaluated payroll data for over 200 employees in manufacturing to enhance payroll management practices.
- Enhanced operational efficiency and accuracy by implementing best practices in r365 payroll functionality.
- Assisted in organizing schedules in r365 to boost workforce productivity. Supported team collaboration to improve workforce management. Aided in tracking inventory and labor to enhance operational efficiency.
- Performed meticulous employment checks and assembled necessary unemployment documents, enhancing the onboarding and offboarding experience.
- Interpreted employee feedback collected from internal surveys to identify opportunities for enhancing workplace satisfaction and engagement.
- Created and executed strategic programs focused on boosting employee engagement and satisfaction.
- Streamlined and improved onboarding protocols to ensure efficient training and maximize new hire productivity.
Human Resource Manager
Tony's Mexican Restaurant
Houston, TX
01.2015 - 02.2022
- Delivered expert consultation to managers and employees on effective talent management strategies, payroll systems, FMLA regulations, and benefits offerings.
- Managed new-hire orientation processes and conducted foundational recruiting tasks to identify high-quality candidates.
- Engaged with staff to identify solutions for complex performance challenges and conflict resolution.
- Managed orientation processes, ensuring new hires received essential training and resources for successful integration.
- Facilitated manager training on employee engagement documentation and performance improvement plans to enhance team effectiveness.
- Organized and executed career fairs, evaluating resumes and interviewing applicants to strengthen company culture.
- Formulated and enforced comprehensive company policies and procedures for human resources activities.
- Analyzed and clarified human resources inquiries to ensure compliance with established HR policies and procedures.
- Facilitated the administration of medical insurance, disability, and flexible spending accounts, providing support to around 110 employees.
- Analyzed and documented cases of discrimination, harassment, and workplace violence to ensure a safe and equitable work environment.
- Coordinated with managers and payroll to facilitate timely completion and upload of pay data, supporting adherence to wage and hour regulations.
- Oversaw unemployment claims processing and advocated for company interests at hearings, ensuring fair representation.
- Redesigned procedures to achieve a 70% improvement in HR department productivity.
- Achieved streamlined workforce planning and enhanced benefits administration through effective management. Delivered impactful labor relations solutions and strengthened succession planning initiatives. Improved reporting systems to provide actionable insights for leadership.
- Established and maintained strategic partnerships with project teams, department managers, and consultant teams to improve the efficiency of HR service delivery.
- Monitored and reported on human resource metrics to enhance understanding of turnover and termination trends.
- Directed change processes by promoting open dialogue, addressing employee feedback, and disseminating new strategic initiatives.
- Assessed individual medical restrictions and provided tailored job placement solutions to ensure compliance and employee well-being.
- Provided comprehensive education to management throughout the organization to ensure understanding of legally compliant workplace practices.
- Facilitated discussions between collective bargaining union representatives and management to ensure accurate classification of job positions and equitable compensation.
- Collaborated with leadership to ensure successful execution of HR policies, procedures, and collective bargaining agreements during business rollouts.
- Designed and executed sourcing tracking system to streamline procurement processes.
- Ensured guest satisfaction by offering personalized and attentive service throughout the dining experience.
- Managed shift transitions by covering opening and closing responsibilities for restaurant managers.
- Investigated and resolved service issues and guest complaints, ensuring prompt and effective solutions.
- Monitored and enforced safe food and alcohol handling protocols in alignment with state regulations.
Education
Bachelor of Science - Social Services
University of Texas Pan-American
Edinburg, TX05-2006
Skills
- Negotiation expertise
- File system management
- Standard operating procedure development
- Proficient in payroll processing platforms
- Candidate sourcing
- Experience with R365
- Coaching and training management
- Skilled in Microsoft Office tools
- Human resources analytics
- Knowledge of workplace legal standards
- Compliance with HR regulations
- Conflict resolution expertise
- Data retention management
- Benefits administration expertise
- Benefits administration
- Proactive issue resolution planning
Timeline
Corporate Human Resources Manager
Nazarian Global Enterprise IHOP
12.2024 - 02.2026
Human Resources Manager
Salata – Grow Food Packing
03.2022 - 12.2024
Human Resource Manager
Tony's Mexican Restaurant
01.2015 - 02.2022
Bachelor of Science - Social Services
University of Texas Pan-American