Cintya Higareda
Dahlonega,GA
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Vision Center Associate
Walmart Vision Center
Cornelia , GA
2018.09 - Current
- Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Used optometric equipment to conduct pre-testing and special testing.
Toddler Lead Teacher
Kidz Korner Childcare and Learning Center
Cleveland , GA
2022.09 - 2024.02
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Organized and led activities to promote physical, mental and social development.
- Monitored student progress to ensure cooperation and growth.
Office Manager
Stone Heaven Granite
Dawsonville , GA
2016.05 - 2022.08
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Analyzed business performance data and forecasted business results for upper management.
Sales Associate
Tractor Supply Company
Cornelia , GA
2015.01 - 2016.05
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
Medical Office Assistant
New Day Pediatrics
Clarkesville , GA
2014.05 - 2014.07
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Interpreted verbal and written information during examinations, tests and treatments.
Education
Some College (No Degree) - Medical Assistant
North Georgia Technical College
Clarkesville, GA05.2017
High School Diploma -
Habersham Central High School
Mount Airy, GA05.2015
Skills
- Basic Clerical Knowledge
- Social Skills Development
- CDA License
- Exceptional Organizational Skills
- Bilingual in Spanish
- Strong Computer Skills
- Customer Service
- CPR and First Aid
- Patient Referrals
- Insurance Verification
- Effective Communication Skills
- Strong Work Ethic
- Data Entry
- HIPAA Compliance
- Appointment Scheduling
- Insurance processing
References
References Available Upon Request
Languages
Spanish
Native/ Bilingual
Certification
- Child Development Associate (CDA)
- Certified Nursing Assistant (CNA)
Timeline
Toddler Lead Teacher
Kidz Korner Childcare and Learning Center
2022.09 - 2024.02
Vision Center Associate
Walmart Vision Center
2018.09 - Current
Office Manager
Stone Heaven Granite
2016.05 - 2022.08
Sales Associate
Tractor Supply Company
2015.01 - 2016.05
Medical Office Assistant
New Day Pediatrics
2014.05 - 2014.07
Some College (No Degree) - Medical Assistant
North Georgia Technical College
High School Diploma -
Habersham Central High School
- Child Development Associate (CDA)
- Certified Nursing Assistant (CNA)
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