Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Cintya Higareda

Dahlonega,GA

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Vision Center Associate

Walmart Vision Center
Cornelia, GA
09.2018 - Current
  • Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Used optometric equipment to conduct pre-testing and special testing.

Toddler Lead Teacher

Kidz Korner Childcare and Learning Center
Cleveland, GA
09.2022 - 02.2024
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Organized and led activities to promote physical, mental and social development.
  • Monitored student progress to ensure cooperation and growth.

Office Manager

Stone Heaven Granite
Dawsonville, GA
05.2016 - 08.2022
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Analyzed business performance data and forecasted business results for upper management.

Sales Associate

Tractor Supply Company
Cornelia, GA
01.2015 - 05.2016
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.

Medical Office Assistant

New Day Pediatrics
Clarkesville, GA
05.2014 - 07.2014
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Interpreted verbal and written information during examinations, tests and treatments.

Education

Some College (No Degree) - Medical Assistant

North Georgia Technical College
Clarkesville, GA
05.2017

High School Diploma -

Habersham Central High School
Mount Airy, GA
05.2015

Skills

  • Basic Clerical Knowledge
  • Social Skills Development
  • CDA License
  • Exceptional Organizational Skills
  • Bilingual in Spanish
  • Strong Computer Skills
  • Customer Service
  • CPR and First Aid
  • Patient Referrals
  • Insurance Verification
  • Effective Communication Skills
  • Strong Work Ethic
  • Data Entry
  • HIPAA Compliance
  • Appointment Scheduling
  • Insurance processing

References

References Available Upon Request

Languages

Spanish
Native/ Bilingual

Certification

  • Child Development Associate (CDA)
  • Certified Nursing Assistant (CNA)

Timeline

Toddler Lead Teacher

Kidz Korner Childcare and Learning Center
09.2022 - 02.2024

Vision Center Associate

Walmart Vision Center
09.2018 - Current

Office Manager

Stone Heaven Granite
05.2016 - 08.2022

Sales Associate

Tractor Supply Company
01.2015 - 05.2016

Medical Office Assistant

New Day Pediatrics
05.2014 - 07.2014

Some College (No Degree) - Medical Assistant

North Georgia Technical College

High School Diploma -

Habersham Central High School

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Cintya Higareda