C’ionne Carter
Chicago,IL
Summary
Compassionate Master of Social Work graduate skilled in case management, crisis intervention, and benefits navigation. Developed effective service plans and connected clients to vital community resources. Coordinated care and advocated for vulnerable populations, leveraging HMIS for assessments of individuals experiencing homelessness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MSW School Social Work Intern
Catalyst Circle Rock
Chicago, IL
08.2025 - 06.2026
- Delivered individual and group social work services to students with special education needs.
- Facilitated therapeutic and psychoeducational groups focused on emotional regulation and conflict resolution.
- Developed social skills, self-esteem, and coping mechanisms in students through structured activities.
- Collaborated with multidisciplinary teams, including clinicians,teachers,administrators,psychologists, and other related service providers to support students' well-being.
- Assisted in the development and implementation of Individualized Education Plans( IEPs), ensuring compliance with special education regulations and student-centered-planning.
Case manager II
Cornerstone Community Outreach
11.2023 - 06.2026
- Proficient in utilizing the HMIS (Homeless Management Information System) database to accurately track client services, ensure data integrity, and support program reporting.
- Assisted clients in creating ABE accounts and successfully applying for SNAP and medical benefits, ensuring accurate documentation and timely submission.
- Connected clients with essential services-including Legal services, Psych services, and therapy to address any mental health needs.
- Monitoring medication schedules to ensure adherence and support treatment plans.
- Help clients obtain ALL identifying documents such as; (B.C., S.S. cards, and state ID’s)
- Collaborated with clients to create service plans, manage budgets effectively, and navigate housing applications, fostering long-term stability and independence.
- Collaborated with clients to develop tailored resumes and identify employment opportunities aligned with their skills, experience, and goals.
BSW Internship (Small school setting)
Family Matters Organization
Chicago, IL
09.2022 - 08.2023
- Provided academic support to students struggling with coursework.
- Assisted teachers with grading and administrative tasks, and completed organizational errands to ensure daily operations.
- Managed the pickup and serving of school lunches, maintaining cleanliness, efficiency, and a supportive environment during student meal times.
- Created engaging SEL assignments as part of my internship role.
- Led small group interventions to evaluate and address students' social and emotional needs.
- As an intern I was allowed to create SEL assignments for the students, I also was able to take individual students to assess their social and emotional needs in small settings.
Volunteer
Cornerstone Community Outreach (CCO)
Chicago, IL
11.2021 - 02.2022
- Assisted in organizing and tracking income and donor contributions to support accurate financial reporting, and fundraising efforts.
- Helped organize incoming donations from donors.
- Conducted floor rounds alongside programming staff to monitor client well-being, respond to immediate needs, and uphold a safe and supportive atmosphere.
- Served as a point of contact for clients in the absence of the case managers, relaying messages and ensuring timely follow-up to maintain continuity of care.
- Retrieved clients' mail when needed.
Personal Assistant
DORS
Chicago, IL
06.2019 - 04.2020
- I assisted clients with all homemaking needs, including cleaning, cooking, and grocery shopping.
- Provided reliable transportation for clients to ensure timely medical appointments.
- Managed clients' medication and provided wound care, promoting health and recovery.
- Help transport client to and from doctor appointments.
Education
Masters of Social Work - Specialization in schools, and Children, Families & Youth
Northeastern Illinois University
Chicago, IL05-2026
Bachelors of Social Work -
Northeastern Illinois University
Chicago, IL05-2023
Associates of Arts -
Harry S. Truman
Chicago, IL05-2020
Certification of Cosmetology -
Harry S. Truman
Chicago, IL05-2015
Skills
- Crisis intervention
- Trauma-informed care
- Case management tools
- Mental health referrals
- Client advocacy
- Case management
- Effective communication
- HMIS database management
- Strategic planning
- Leadership skills
Certification
- HMIS, 2024
- First Aid, 2024
- Certified Mandated Reporter, 2024
- All Chicago Training - Certification Continuum of Care 101, 2025
- All Chicago Training - Certification Coordinated Entry System 101, 2025
- All Chicago Training - Certification Definition of Homelessness, 2025
- All Chicago Training Certification - Emergency Shelter (ES) Transitional Housing, 2025
- All Chicago Training Certification - Helping Individuals Experiencing Homelessness, 2025
- Heartland Alliance Health Training Certification - Narcan (Naloxone) Use & Overdose Recognition, 2024
Hobbies and Interests
- Reading
- Zumba
- Traveling
Volunteer Experience
Cornerstone Community Outreach (CCO), Chicago, IL, 11/21, 02/22, Assisted in organizing and tracking income and donor contributions to support accurate financial reporting, and fundraising efforts., Helped organized incoming donations from donors., Conducted floor rounds alongside programming staff to monitor client well-being, respond to immediate needs, and uphold a safe and supportive atmosphere., Served as a point of contact for clients in the absence of the case managers, relaying messages and ensuring timely follow-up to maintain continuity of care., Retrieved clients mail when needed.
Accomplishments
- Graduated with Honors 4.0 GPA (MSW program) Northeastern Illinois University
Timeline
MSW School Social Work Intern
Catalyst Circle Rock
08.2025 - 06.2026
Case manager II
Cornerstone Community Outreach
11.2023 - 06.2026
BSW Internship (Small school setting)
Family Matters Organization
09.2022 - 08.2023
Volunteer
Cornerstone Community Outreach (CCO)
11.2021 - 02.2022
Personal Assistant
DORS
06.2019 - 04.2020
Masters of Social Work - Specialization in schools, and Children, Families & Youth
Northeastern Illinois University
Bachelors of Social Work -
Northeastern Illinois University
Associates of Arts -
Harry S. Truman
Certification of Cosmetology -
Harry S. Truman