Cipriana Shimaoka-Atiz

• Loaded and unloaded cargo (mail, express, baggage, freight, and company material) on and off aircraft. Cleaned and serviced lavatories, checked, handled, assembled, removed, and installed passenger service cabin furnishings and supplies to maintain a safe and welcoming environment. Performed routine cleaning of work areas, ramps, and facilities, maintaining cleanliness standards with or without powered equipment. Connect/remove ground power and ground start units.

• Picked up and dropped off customers from rental car center and car rental location, assisted customers with loading and unloading their luggage, cleaned exterior and interior of rental vehicles according to company standards, assisted with transporting vehicles throughout property and off property.
• Operated shuttle vehicles to transport personnel efficiently between locations.
• Ensured adherence to safety protocols and regulations during transportation activities.
• Managed schedules to optimize shuttle routes and minimize wait times for passengers.

• Loading and unloading of cargo (mail, express, baggage, freight and company material) on and off aircraft; transported cargo to designated locations. Cleaned and serviced lavatories, checked and handled passenger service cabin furnishings and supplies, enhancing passenger comfort and safety. Performed routine cleaning of work areas, ramps, and facilities, maintaining safe and organized environments with and without powered equipment. Connect/ remove ground power and ground start units.

• Providing excellent customer service, while qualifying prospective guests for Vacation Timeshare Ownership. Follow qualification guidelines as established by the company such as annual income, spousal attendance, possession of credit cards, etc. Invited qualified guests to attend presentations and registered them effectively.
• Welcomed guests with warmth, ensuring positive first impressions and enhancing customer experience.
• Assisted guests in navigating property amenities, providing information on activities and services available.
• Coordinated check-in processes, streamlining guest arrivals and reducing wait times significantly.

• Performed massage and kneading of muscles and soft tissues to treat medical conditions, injuries, and maintain wellness. Consulted with clients on medical histories and stress or pain issues to identify effective massage treatments. Applied targeted finger and hand pressure to specific body points to alleviate discomfort and promote healing.
• Delivered personalized massage therapy treatments tailored to individual client needs.
• Utilized various techniques, including Swedish, deep tissue, and hot stone therapies.
• Maintained comprehensive knowledge of anatomy and physiology to enhance client care.

• Collaborated with massage therapists, stocked rooms with linens and towels, folded towels, blankets, and face cradles, refilled the enhancement room, and stocked the bathrooms.
• Provided personalized massage therapy services to enhance client well-being and relaxation.
• Utilized various techniques, including Swedish and deep tissue massage, to address specific client needs.
• Maintained accurate client records and treatment plans for effective follow-up and continuity of care.

Kaplan Certified Professional

• Honor Roll 2016
• Dean's List 2016
• Awarded Excellence & Perfect Attendance Award