Cipriano Godinez

• Developed training materials to enhance team knowledge and operational efficiency.
• Facilitated onboarding sessions for new employees, promoting a cohesive work environment.
• Monitored team performance to identify improvement areas and implement corrective actions.
• Collaborated with management to assess training needs and tailor programs accordingly.
• Delivered ongoing coaching to staff, fostering skill development and confidence in roles.
• Evaluated training effectiveness through feedback collection and adjustment of methodologies.
• Cross-trained existing employees to maximize team agility and performance.
• Taught new team members correct procedures for all areas of operations.
• Maintained current knowledge of all team position requirements.
• Supported implementation of standard operating procedures to ensure compliance and consistency.
• Trained other employees in customer service, food safety, and performance requirements.

Handled opening and closing procedures.

• Managing employees
• Worked with training employees on multiple positions in the store as needed.
• Handling working in a quick and efficient manner.
• Making sure the store was cleaned and prepared for the next shift.
• Insuring employees felt safe and welcomed to talk about any issues to motivate work.

Assisted with inventory as instructed and customer support.

• Handling customer complaints and resolving issues to accommodate for the mistakes made.
• insured customers felt welcomed and wanted.