Cipriano Martinez
Chimayo,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of post-secondary education
21
21
years of professional experience
Work History
Soft Count Team Lead
Ohkay Casino
Ohkay Owingeh, New Mexico
08.2012 - 10.2026
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Supervised casino team during shifts, coordinating floor coverage and service flow.
- Trained new associates on Ohkay Casino procedures, policies, and guest service standards.
- Monitored gaming floor activity, enforcing compliance with tribal gaming rules.
- Reviewed cash handling practices, following secure casino control procedures.
- Communicated with security, cage, and slot teams to support operations.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
Computer Technician
Santa Claran Casino
Española, New Mexico
10.2005 - 12.2010
- Supervised casino team during shifts, coordinating floor coverage and service flow.
- Monitored gaming floor activity, enforcing compliance with tribal gaming rules.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Ensured compliance with company policies and procedures throughout the team.
- Ensured compliance with industry standards and regulations.
Education
Northern New Mexico Community College
Española, NM 08.2001 - 05.2004
Victory Faith Academy
Espanola , NMSkills
- Casino operations
- Gaming compliance
- Cash handling
- Shift coordination
- Team supervision
- Staff training
- Team leadership
- Budget management
- Casino equipment management
- Technical troubleshooting
- Workplace safety
- Clear communication
Timeline
Soft Count Team Lead
Ohkay Casino
08.2012 - 10.2026
Computer Technician
Santa Claran Casino
10.2005 - 12.2010
Northern New Mexico Community College
08.2001 - 05.2004
Victory Faith Academy