Cira Martinez
Coast to Coast Motors
Oklahoma City,OK
2
Languages
7
years of professional experience
Dynamic finance professional skilled in training and mentoring teams. Expertise in cash handling and financial reporting drives effective decision-making, fostering collaborative environments that enhance operational efficiency and staff development.
Work History
Finance Manager
3 Years 4 Months- Trained junior finance staff on best practices in financial analysis and reporting processes.
- Presented monthly financial performance reports to senior leadership, facilitating data-driven discussions.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Prepares, review, and process invoices for vendors while maintaining accurate financial records and ensuring timely resolution of discrepancies.
- Managed a portfolio of disqualified and delinquent customer accounts from initial purchase through loan payoff, vehicle recovery, or charge-off, ensuring accounts are handled in accordance with company policies and procedures.
- Evaluate high-risk and disqualified accounts to determine appropriate recovery strategies, including continued customer engagement, payment arrangements, or vehicle placement for recovery.
- Oversee the daily operations of the Recovery Department while managing multiple representatives and maintaining responsibility for individual account resolution and finance-related duties.
- Maintain ownership of customer accounts throughout the entire loan lifecycle, serving as a consistent point of oversight from origination through successful payoff or recovery.
- Collaborate with internal teams, customers, and vendors to resolve account issues, facilitate reinstatements, and support efficient recovery operations.
- Prioritize and manage multiple competing responsibilities in a fast-paced dealership finance environment while maintaining accuracy, organization, and attention to detail.
Cashier/Waitress
1 Year- Processed customer transactions efficiently using a point-of-sale system.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted in training new cashiers on operational procedures and policies.
- Worked a flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Crew Trainer
2 Years 2 Months- Trained new crew members on operational procedures and customer service standards.
- Monitored team performance to ensure adherence to quality and safety regulations.
- Assisted in inventory management by tracking stock levels and ordering supplies as needed.
- Trained other employees in customer service, food safety, and performance requirements.
- Adapted training content to reflect changes in company policies and industry standards, ensuring that crew members are always up-to-date.
- Facilitated engaging team-building activities that strengthened collaboration among crew members.
Education
High School Diploma
- Awarded Oklahoma Seal of Biliteracy Certification
No Degree - Biology And Chemistry
Skills
Financial analysis
Decision skills
Training expertise
Communication skills
Cash management
Cash handling expertise
Financial analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Finance Manager
Coast to Coast Motors
06.2023 - CurrentRead More
Cashier/Waitress
Carniceria Jalisco
06.2022 - 06.2023Read More
Crew Trainer
McDonald's
03.2020 - 05.2022Read More
Mid-America Christian University
No Degree from Biology And Chemistry
Read More
Santa Fe South High School
High School Diploma
Read More