Cirayha Harding
Atlanta,GA
Summary
Organized, friendly and reliable Front Desk Coordinator doing what I love. Committed to maintaining the highest standards of service. I would love to join a professional work team where I can use my knowledge and grow as an outstanding employee and teammate.
Overview
5
5
years of professional experience
Work History
Licensed Medical Aesthetician/Laser Practitioner
Dermatology Consultants PC
08.2023 - 11.2023
- Fostered friendly, warm, and exceptional customer experience.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Front Desk Coordinator
Dermani Medspa
11.2018 - 05.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Followed up with patients to reschedule missed appointments.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
Education
High School Diploma -
Loganville High School
Loganville, GA05.2014
Timeline
Licensed Medical Aesthetician/Laser Practitioner
Dermatology Consultants PC
08.2023 - 11.2023
Front Desk Coordinator
Dermani Medspa
11.2018 - 05.2023
High School Diploma -
Loganville High School
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