Cire Barry
Woodbridge
Summary
Criminology and Law graduate with a diverse background in administration, property management, sales, and healthcare. Experienced in supporting individuals with mental and physical health needs, demonstrating empathy, adaptability, and professionalism in both care and office settings. Skilled in managing client and patient relations, resolving complaints, and delivering high-quality, customer-focused service. Proficient in Microsoft Office, Keyfax, and Calabrio, with a strong understanding of confidentiality, data protection, and regulatory compliance. Trusted to handle sensitive information with discretion, prioritize workloads, and meet tight deadlines in fast-paced environments. Fluent in English, French, and Fula, with excellent communication, organizational, and problem-solving skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brussels Airlines Arrivals Flight & Departures
Worldwide Flight Services
01.2024 - 01.2025
- Company Overview: John F. Kennedy International Airport
- Managed check-in and boarding for Brussels Airlines flights, ensuring adherence to airline policies and procedures.
- Provided exceptional customer service by addressing passenger inquiries, resolving issues, and offering assistance with special requests such as HON, UMNR’s or Wheelchair’s.
- Coordinated with ground staff and security teams to ensure timely and efficient boarding processes.
- Oversaw arrival procedures for Brussels Airlines flights, handling customs, immigration, and passenger support. Quickly addressed issues or delays, offering timely updates and solutions.
- Coordinated with ground services to ensure smooth transfer of arriving passengers to connecting flights or transportation.
- Conducted check-in operations for LOT Polish Airlines, including ticketing, baggage handling, and seat assignments.
- Assisted passengers with travel documentation, including passport and visa checks, to ensure compliance with international travel regulations.
- Managed boarding gates, prioritizing passengers with special needs and ensuring timely flight departures.
- John F. Kennedy International Airport
Prison Volunteer
Shannon Trust
Rugby
01.2022 - 03.2023
- Company Overview: HMP Rye Hill – Rugby, United Kingdom
- HMP Rye Hill – Rugby, United Kingdom
- Assisted individuals in developing literacy skills through tailored reading programs.
- Facilitated communication between team members to ensure effective program delivery.
- Supported training sessions for volunteers to enhance teaching methods and engagement.
- Organized resources and materials for literacy workshops and community events.
Property Management; Tier 2, Customer Support technician
Orbit Housing
01.2022 - 01.2023
- Company Overview: Coventry
- Coordinated with key contractors for prompt service delivery and authorized essential repairs while providing comprehensive administrative support, including record-keeping and maintaining health and safety protocols.
- Utilized Microsoft Office Suite (Outlook, Word, Excel) to manage tenant communications, generate property reports, maintain organized records, and enhancing customer service performance and ensuring compliance with internal policies.
- Streamlined tenant query resolution using Keyfax diagnostic workflows, ensuring consistent and accurate information delivery.
- Acted as point of contact for Tier 1 support technicians, aiding in query resolution and fostering collaborative work environment.
- Enhanced office operations by coordinating activities, ensuring compliance, and promoting safe working atmosphere.
- Coventry
Healthcare Support Worker
Professional Care Recruitment LTD
01.2020 - 01.2022
- Company Overview: Coventry/Warwick
- Provided compassionate support to individuals with mental and physical health conditions—including Dyslexia, Autism, and Schizophrenia—by assisting with daily tasks and promoting overall well-being.
- Facilitated community integration through accompanied outings to banks, hospitals, and social events, while addressing behavioral challenges in a safe and supportive environment.
- Ensured strict adherence to health, safety, and data protection standards, always maintaining client confidentiality and respecting privacy policies.
- Coventry/Warwick
Sales Representative
GoldIcon Enterprise
01.2018 - 01.2019
- Company Overview: Birmingham
- Led sales meetings across cities and prepared regular performance reports.
- Closed deals through persuasive presentations and strategic pricing.
- Increased sales by guiding clients to cost-effective solutions and securing contracts.
- Birmingham
Volunteer With Refugees
- Company Overview: Brussels, Belgium
- Brussels, Belgium
Education
BA (Hons) - Criminology and Law
Coventry University
CoventrySkills
- Knowledge of property laws and regulations
- Data entry
- Problem solving
- Excellent communication
- Computer skills
- Teamwork and collaboration
- Troubleshooting
- Written communication
- Verbal communication
- Analytical and critical thinking
- Decision-making
- Organization
- Public speaking
- Dependable and responsible
- Team collaboration
- Skills in Negotiation and Conflict resolution
- Experience with international travel regulations and procedures
- Customer service
- Relationship building
- Teamwork
- Property inspections
- Maintenance coordination
- Excellent interpersonal skills
- Excellent communication skills
Certification
- RBT 40-Hour Training Certificate, Rethink Behavioral Health
- CPR / AED / First-Aid Certificate – National CPR Foundation
- Medical Administrative Assistants and the Healthcare Team Coursera
- An Introduction to American Law Certificate Coursera
- Real Estate Property Management Certificate Coursera
- Administrative Assistant Certificate highschool
Languages
- Fluent in English
- Fluent in French
- Fluent in Fula (West Africa)
Areas Of Skills
- Knowledge of property laws and regulations
- Skills in Negotiation and Conflict resolution
- Experience with international travel regulations and procedures
- Customer service, relationship building & Teamwork
- Property inspections & Maintenance coordination
- Excellent interpersonal & communication skills
Timeline
Brussels Airlines Arrivals Flight & Departures
Worldwide Flight Services
01.2024 - 01.2025
Prison Volunteer
Shannon Trust
01.2022 - 03.2023
Property Management; Tier 2, Customer Support technician
Orbit Housing
01.2022 - 01.2023
Healthcare Support Worker
Professional Care Recruitment LTD
01.2020 - 01.2022
Sales Representative
GoldIcon Enterprise
01.2018 - 01.2019
Volunteer With Refugees
BA (Hons) - Criminology and Law
Coventry University
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