Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cirea Scott

Conway,SC

Summary

Professional with practical experience and readiness for healthcare role. Strong foundation in venipuncture, specimen handling, and patient interaction. Known for seamless team collaboration and adaptability in dynamic environments. Consistent focus on achieving accurate and timely results, ensuring high standards of care and reliability. Skilled in maintaining patient comfort and adhering to safety protocols. Possesses excellent communication skills and compassionate approach to patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Care Representative

ContinuumGlobal
04.2021 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Built rapport with customers through active listening and empathetic responses, fostering positive relationships.

Personal Care Assistant

Always Caring Home Care
02.2020 - 12.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Medical Transportation Driver

Merit Logistics
08.2019 - 10.2020
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Communicated with patients and healthcare workers
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.

Education

Certificate - Phlebotomy

Horry-Georgetown Technical College
Conway, SC
05-2025

High School Diploma -

Creek Bridge High School
Marion, SC
05-2005

Skills

  • Customer service

  • Order of draw

  • Venipuncture technique

  • HIPAA compliance

  • Patient communication

  • Specimen labeling

  • Professionalism and ethics

  • Capillary puncture

  • Universal precautions

  • Bloodborne pathogens

  • Proper tourniquet application

  • Patient identification

  • Post-analytical errors

  • Needlestick safety

  • Anatomy and physiology

  • Skin puncture technique

Certification

CPR

  • CPR Certified
  • BLS Certified


Languages

English
Native or Bilingual

Timeline

Customer Care Representative

ContinuumGlobal
04.2021 - Current

Personal Care Assistant

Always Caring Home Care
02.2020 - 12.2021

Medical Transportation Driver

Merit Logistics
08.2019 - 10.2020

Certificate - Phlebotomy

Horry-Georgetown Technical College

High School Diploma -

Creek Bridge High School

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