Ciro (Jerry) LaBadia
Summary
High-achieving Account Management professional offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections. Enthusiastically pursuing a role in which to apply leadership knowledge and sales skills within a dedicated team.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Enterprise Account Advisor, Staffing
ZipRecruiter
Remote
05.2022 - Current
- Achieved 112% to quota in H1 2023 - including 160% in upsell Q2 '23 over Q1 '23
- Negotiate annual contract renewals, pricing tier trips, expansions, and new contract deals
- Retain, grow, and expand a portfolio of executive level staffing firms exceeding $5M in annual revenue
- Present strategic account plans for top opportunities both in-person and virtually
- Collaborate with the Customer Success Manager and Sales Support teams to deliver quarterly and monthly business reviews
- Navigate complex organizations and identify new c-level executives to expand partner relationships
- Work cross-functionally with internal Regional Managers, Customer Success Managers, Marketing, Legal, Finance, and Solutions Engineers
Key Account Manager - Subscription Success (Commercial)
Pendo.io
Remote
11.2021 - 05.2022
- Developed and implemented key account plans to meet customer needs and increase company profitability.
- Achieved 109% to quota in H1 2022
- Negotiate annual contract renewals, expansions, and new contract deals
- Provided regular reports on account activity and performance metrics to stakeholders.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
Senior Account Executive, Growth & Retention
Indeed.com
Stamford, CT
09.2015 - 11.2021
- Successfully managed a book of business consisting of 200+ parent accounts with a focus on solution selling and increasing advertising spend each quarter
- Consistently exceeded quota attainment managing $6M in annual revenue
- Maintained an average churn rate below 7% - 3% churn rate quarterly
- Utilize Salesforce to manage pipeline, forecast, create and manage new opportunities, and organize follow up appointments and scheduled client meetings
- Successfully sell the full Indeed product suite every quarter to multiple accounts
- Consistent top KPI performer (calls/minutes, emails, demos, proposals, etc.)
- Collaborate cross-functionally with the Client Success team, Finance, Marketing, Recruitment Evangelists, Legal, Global Products, etc.
- Consistently mentor and coach Account Executives to Senior Account Executive level, Lead team meetings discussing product and market strategy
Channel Sales Manager
Connex International
Danbury, CT
01.2015 - 09.2015
- Grew partner channel 182% by identifying potential partners, evaluating their capabilities, and negotiating annual contracts and renewals
- Conducted regular meetings with channel partners to ensure smooth operations and successful delivery of products.
- Recruited, onboarded, and developed committed, capable, and scalable channel partners to generate business for new and existing accounts
- Collaborate with cross-functional teams on strategic company initiatives
- Ensure accurate pipeline management and forecasting for channel sales team
Account Director
FocusVision Worldwide
Stamford, CT
11.2011 - 12.2014
Account Executive
ExecuNet, Inc.
Norwalk, CT
11.2006 - 11.2011
SMB Account Manager
PC Connection
Keene, NH
06.2005 - 11.2006
Education
Bachelor's Degree of Arts, Film Studies -
Keene State College
05.2005
Communications -
Western Connecticut State University
12.2000
Skills
- Strategic
- Analytical
- Exceeds quota consistently
- Negotiating Contract Renewals
- Collaborative Sales and Account Management
- Uncovering opportunities with new and existing partners
- Securing recurring revenue streams
- Relationship building
- Partnering with the right decision makers
- Solution selling
- Relationship Building
- Digital Advertising
Certification
- Dale Carnegie: Sales Training Sales Edge I, II, III & Senior Sales Edge I & II
- Dale Carnegie: Unconscious Bias
- Dale Carnegie: Active Listening
- Dale Carnegie: Working with Challenging Behaviors
- Dale Carnegie: Adjusting to Change
Timeline
Enterprise Account Advisor, Staffing
ZipRecruiter
05.2022 - Current
Key Account Manager - Subscription Success (Commercial)
Pendo.io
11.2021 - 05.2022
Senior Account Executive, Growth & Retention
Indeed.com
09.2015 - 11.2021
Channel Sales Manager
Connex International
01.2015 - 09.2015
Account Director
FocusVision Worldwide
11.2011 - 12.2014
Account Executive
ExecuNet, Inc.
11.2006 - 11.2011
SMB Account Manager
PC Connection
06.2005 - 11.2006
Bachelor's Degree of Arts, Film Studies -
Keene State College
Communications -
Western Connecticut State University
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