Cissy Jurney
Norman,OK
Summary
Dynamic and dependable professional with extensive experience as a Family Babysitter for the Heitz Family, excelling in time management and emotional support. Proven ability to foster creativity and enhance child development through engaging activities, while maintaining a safe environment. Recognized for building strong relationships and delivering exceptional customer service in high-pressure situations.
Overview
2
2
years of professional experience
1
1
Certification
8
8
years of post-secondary education
Work History
Family Babysitter
Heitz Family
06.2023 - 08.2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
Front of House Employee
The Original Chop Shop
01.2024 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Education
Interior Design
University of Oklahoma
Norman, OK 08.2025 - 05.2029
GED -
McKinney Boyd High School
McKinney, TX 08.2021 - 05.2025
Skills
- Time management
- Problem-solving
- Following directions
- Critical thinking
- Reliability
- Maintaining safe environment
- Dependability
- Housekeeping
- Infant care experience
- Conflict resolution
- Licensed driver
- CPR certified
- Emotional support
- Customer service
- Teamwork and collaboration
- Customer assistance
- Customer engagement
- Reliability and punctuality
- Store opening and closing
- Cash register operation
- Relationship building
- Stocking and receiving
- Phone etiquette
- Policy and procedure adherence
- Verbal and written communication
- Stock replenishment
- Display setup
- Independent judgement
- Trend awareness
- Fashion sense
- Self-checkout assistance
- Friendly and outgoing
Certification
Floral certificate
Timeline
Interior Design
University of Oklahoma
08.2025 - 05.2029
Front of House Employee
The Original Chop Shop
01.2024 - 08.2024
Family Babysitter
Heitz Family
06.2023 - 08.2025
GED -
McKinney Boyd High School
08.2021 - 05.2025
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