Cissy Whitmire

• Communicating with Supervisors, Peers, or Subordinates
• Documenting/Recording Information
• Record test results, test procedures, or inspection data
• Evaluating Information to Determine Compliance with Standards
• Perform safety inspections in industrial, manufacturing or repair setting
• Interacting with Computers
• Identifying Objects, Actions, and Events
• Understand engineering data or reports
• Making Decisions and Solving Problems
• Monitor Processes, Materials, or Surroundings
• Organizing, Planning, and Prioritizing Work
• Updating and Using Relevant Knowledge
• Use hazardous materials information
• Follow safe waste disposal procedures
• Use technical information in manufacturing or industrial activities
• Ensuring compliance with OSHA, federal and state regulations
• Handling risk assessments to gather information on safety issues
• Verifying that employees consistently follow safety protocols
• Analyzing health and safety data
• Reviewing and recommending changes to regular activities
• Collects and processes field hours weekly for payroll
• Assists in identifying payroll errors and processes corrections as needed
• Provides administrative assistance as directed
• Operate standard office equipment.
• Handle incoming calls by referring to appropriate personnel or by direct handling.
• Upheld the highest standards of confidentiality when handling sensitive employee information, earning a reputation for trustworthiness and professionalism.
• Supported human resources initiatives by collaborating closely with HR personnel on various tasks related to workforce management.
• Checked accrued hours against listed hours for leave time.
• Streamlined timekeeping processes by implementing efficient software solutions and training staff on their use.
• Processed new hire paperwork and documents.
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Processed timecards and payroll data for team of employees.
• Completed payroll accurately and timely to meet employee expectations.
• Generated reports to track employee time and attendance.
• Tracked employee vacation, sick and personal time.
• Recognized, documented, and advised on removal of hazards.
• Implemented hazard communication programs for chemical handling/storage procedures, maintaining MSDS records for easy access by employees during emergencies or routine operations.

• Total Energies Outage 2023 Turnaround.
• Provide administrative support to multiple managers with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
• Maintain accurate and up to date files in hard copy and electronic filing systems.
• Document Control duties include all hard copy filing with regards to job files.
• Manage and maintain archives, hard copy and electronically.
• Print and control hard copy files.
• Establish distribution system, providing hard copy and/or online access to reports, maintained security profiles within report distribution system.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Resolved problems, improved operations and provided exceptional service.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Total Energies Outage 2023 Turnaround.

• Provide administrative support to multiple managers with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
• Maintain accurate and up to date files in hard copy and electronic filing systems.
• Document Control duties include all hard copy filing with regards to job files.
• Manage and maintain archives, hard copy and electronically.
• Print and control hard copy files.
• Establish distribution system, providing hard copy and/or online access to reports, maintained security profiles within report distribution system.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Resolved problems, improved operations and provided exceptional service.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Total Energies Outage 2022 Turnaround.
• Provide administrative support to multiple managers with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
• Maintain accurate and up to date files in hard copy and electronic filing systems.
• Document Control duties include all hard copy filing with regards to job files.
• Manage and maintain archives, hard copy and electronically.
• Print and control hard copy files.
• Establish distribution system, providing hard copy and/or online access to reports, maintained security profiles within report distribution system.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.

• Total Energies Outage 2021 Turnaround.
• Provide administrative support to multiple managers with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
• Maintain accurate and up to date files in hard copy and electronic filing systems.
• Document Control duties include all hard copy filing with regards to job files.
• Manage and maintain archives, hard copy and electronically.
• Print and control hard copy files.
• Establish distribution system, providing hard copy and/or online access to reports, maintained security profiles within report distribution system.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.
• Learned and adapted quickly to new technology and software applications.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Resolved problems, improved operations and provided exceptional service.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
• Adhered to all state and federal regulations covering industry activities.
• Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
• Cultivated strong relationships with vendors to secure timely deliveries and negotiate favorable pricing on products.
• Increased sales performance with effective merchandising displays and promotions.
• Demonstrated strong leadership skills, setting an example for professionalism and dedication that inspired team members to consistently strive for excellence in their roles.
• Mentored new hires, ensuring proper training in sales techniques, customer service, and store operations.
• Facilitated seamless communication among team members through regular meetings and information sharing platforms.
• Oversaw the implementation of new policies or procedures as directed by corporate management or franchise requirements.
• Coordinated promotional events such as in-store demonstrations or seasonal sales campaigns to generate increased foot traffic and revenue growth opportunities for the business.
• Fostered a positive work environment by promoting teamwork and recognizing individual achievements among staff members.
• Resolved conflicts between employees or customers quickly and professionally, maintaining a harmonious atmosphere within the store setting.
• Assisted in the recruitment process by interviewing prospective candidates, identifying top talent for open positions within the retail team structure.
• Optimized product placement within the store layout to drive customer interest and increase sales potential.
• Streamlined inventory management, reducing stock discrepancies and improving order accuracy.
• Conducted regular performance evaluations of team members, offering constructive feedback and coaching for improvement as necessary.
• Contributed to ongoing improvement efforts by analyzing internal processes regularly and suggesting areas for potential enhancement.
• Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
• Listened to customer needs and desires to identify and recommend optimal products.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Used in-store system to locate inventory and place special orders for customers.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Collaborated with store manager to develop targeted sales goals and strategies for the retail team.
• Implemented loss prevention measures to minimize theft incidents and maintain a secure environment for customers and staff.
• Spearheaded initiatives to improve overall store appearance, creating a more visually appealing shopping experience for customers.
• Managed cash handling procedures, maintaining accurate records of daily transactions and deposits.
• Developed strong rapport with customers and created positive impression of business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Recommended complementary purchases to customers, increasing revenue.
• Prioritized helping customers over completing other routine tasks in store.
• Monitored customers for signs of security concerns and escalated issues to management.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Boosted customer satisfaction by providing exceptional service and promptly addressing concerns.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Scheduled office meetings and client appointments for team of ten professional Process Operators.
• Arranged rapid office equipment repair and maintenance with vendors.
• Coached new employees on administrative procedures, company policies and performance standards.
• Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Construction Subcontract Management Knowledge, Oracle Procurement, Hard Dollar.
• Monitored Operation's Department work calendar and scheduled appointments, meetings, and travel.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Processed invoices and expenses using SAP to facilitate on-time payment.
• Offered office-wide software support and training, including troubleshooting issues and optimizing usage.
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Used Microsoft 365 to coordinate meetings, appointments, and tasks for ten senior executives.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Helped, collaboration and clerical support to auditors throughout entire review process.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Maintained complex digital filing system for financial information.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Facilitated collaboration within team by organizing regular meetings and tracking project progress.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
• Improved document processing speed by introducing automated templates for routine correspondence.
• Contributed to policy updates, researching regulations to ensure company compliance.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
• Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
• Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
• Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
• Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
• Maintained inventory of office supplies and placed orders.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Established administrative work procedures to track staff's daily tasks.
• Volunteered to help with special projects of varying degrees of complexity.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Liaised between clients and vendors and maintained effective lines of communication.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Performed research to collect and record industry data.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
• Increased customer satisfaction by developing effective client feedback system that led to service improvements.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
• Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Launched quality assurance practices for each phase of development
• Managed senior-level personnel working in marketing and sales capacities.

• Collaborated with cross-functional teams to develop effective strategies for addressing occupational health concerns in the workplace.
• Reduced incident rates through implementation of comprehensive safety training programs for all employees.
• Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
• Conducted regular reviews of safety documentation and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.
• Assisted management with accident investigations and analysis to determine root cause for corrective action plan.
• Maintained documentation to comply with site safety management plan and OSHA for regulatory committee.
• Identified workforce safety violations and issued violations to maintain integrity of safety program.
• Increased employee participation in safety programs, creating engaging and informative safety presentations.
• Ensured compliance with OSHA regulations by performing regular audits and implementing necessary corrective actions.
• Contributed to the development of emergency response plans, ensuring efficient coordination during emergencies or crises situations.
• Examined credentials, licenses and permits for compliance with licensing requirements.
• Reduced environmental hazards by overseeing disposal of hazardous materials according to regulations.
• Assisted in the development of safety procedures for new processes or equipment, reducing potential risks and ensuring a safe work environment.
• Reduced potential hazards, meticulously maintaining and inspecting safety equipment.
• Identified safety training gaps, developing targeted programs that bolstered employee knowledge and skills.
• Improved safety compliance, conducting regular checks and addressing violations promptly.
• Maintained accurate records of all incidents, near misses, and safety observations to track trends and identify areas for improvement.
• Promoted continuous improvement in workplace safety by analyzing data from various sources to identify trends, risks, and opportunities for enhancement.
• Implemented safety improvements, analyzing accident reports to prevent future occurrences.
• Streamlined emergency response procedures, ensuring rapid and coordinated actions in crisis situations.
• Conducted safety audits to uncover potential risks, allowing for proactive mitigation measures.
• Improved safety awareness with comprehensive training sessions for new employees.
• Coordinated annual mock drills to test emergency preparedness plans, leading to more effective responses during real-life events.
• Advocated for use of personal protective equipment, significantly reducing workplace injuries.
• Supported new hire orientation programs by delivering engaging safety presentations that emphasized the importance of maintaining a safe work environment.
• Minimized accidents by developing job hazard analyses for each task and providing recommendations for risk reduction.
• Facilitated decrease in safety incidents, regularly updating and enforcing safety protocols.
• Achieved significant improvement in safety culture, embedding safety priorities into daily operations and decision-making.
• Assisted in accident investigations to determine root causes, prevent future occurrences, and maintain a safe work environment.
• Conducted ongoing job safety analysis for conformity to personal protective equipment guidelines and occupational safety procedures.
• Improved overall safety culture by collaborating with management to create and enforce company-wide safety policies.
• Conducted new employee interviews, orientation and training and provided ongoing monitoring and evaluation.
• Directed recordkeeping and paperwork preparation in line with OSHA requirements.
• Provided health and safety training to employees regarding safety protocols.
• Assessed compliance of site operations, accuracy of forms and adequate employee notification for different policies.
• Inspected job sites and completed in-depth reports outlining safety concerns and corrective recommendations.
• Optimized safety training materials, making them more accessible and understandable to diverse workforce.

• Verified timekeeping records and handled any discrepancies with employees.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.
• Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
• Researched and resolved time discrepancies.
• Supported human resources initiatives by collaborating closely with HR personnel on various tasks related to workforce management.
• Ensured compliance with labor laws and company policies by monitoring hours worked and flagging potential violations for resolution.
• Enhanced employee satisfaction with timely and accurate payroll processing through diligent timekeeping practices.
• Served as a trusted resource for employees seeking clarification on pay-related matters, fostering positive relationships among staff members.
• Collaborated with managers to establish work schedules, ensuring optimal coverage for all shifts.
• Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
• Processed new hire paperwork and documents.
• Facilitated smooth transitions during staffing changes by promptly updating schedules and communicating adjustments to relevant parties.
• Updated employee files with new details such as changes in address or salary levels.
• Maintained confidentiality of employee records and payroll information.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Issued paychecks on designated pay dates to avoid employee dissatisfaction.
• Performed data entry tasks and maintained accurate records of employee payroll information.
• Audited timesheets and payroll records for accuracy.
• Coordinated resolution of payroll discrepancies.
• Processed timecards and payroll data for team of employees.
• Assisted with recruitment and onboarding of new employees.
• Generated reports to track employee time and attendance.
• Tracked employee vacation, sick and personal time.